Leading High Performance Teams in the Digital age

Executive School of Management, Technology and Law

How long?

  • 7 weeks
  • online

What are the topics?

Executive School of Management, Technology and Law


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Who should attend

  • Team Leaders

About the course

Understanding the Building Blocks of Successful Physical and Virtual Teams

Learn about the key drivers, implications and critical contextual factors of high-performance teams in this programme.

Designed as a very practical course, the Leading High-Performance Teams in the Digital Age course will give you effective tools for understanding and improving your team’s performance.

Throughout the seven modules, you will learn how to measure team processes such as objective setting and handling conflicts and team diversity and essential psychological aspects.

You will apply every tool to your own team’s context, creating an immediate potential impact on your team’s effectiveness.

If you choose to write a final paper at the end of the course, you will earn 2 ECTS from the University of St. Gallen for this programme.


This programme provides team leaders with the mindset, tools and knowledge to create and lead high performance physical and virtual teams.

The programme is a cooperation between the Institute of International Management (FIM-HSG) and the Executive School at the University of St. Gallen.

Course Structure

The course consists of seven modules, divided into two sessions each.

The first session of each module is an “online live” lecture taught by a faculty member (08:00/08:15-10:00/10:15 CET), while the second session is a “transfer session” which aims to apply the material covered in the lecture (16:30-18:00 CET). Participants will receive access to preparatory readings and video materials.


Each week, a different facet of leading high-potential teams will be explored. The lectures cover both academic and practical insights. The transfer sessions will consist of peer-to-peer exchanges, where participants can share their experiences in applying the course knowledge and tools to their current work teams. These tools, which the participants can directly apply in their actual teams, enable them to grow alongside their team.

Kick-off – Prof. Dr. Winfried Ruigrok

The kick-off session will provide a detailed overview of the course structure, module content and expectations for participation. The lecturers and participants will also briefly introduce themselves in order to establish rapport.

Module 1: An Introduction to Teams – Prof. Dr. Winfried Ruigrok

Team-based structures are on the rise. In this session, you will learn the critical success factors of high-performance teams (HPTs) and how you can translate these into relevant metrics. You will explore the differences between physical and virtual teams and how to set objectives most effectively in both settings

Module 2: Motivating Your Team – Prof. Dr. Wolfgang Jenewein

Delve into how you can recognize conflict within your team. You will receive tools to help you alleviate conflict, strengthen your conflict-handling skills and motivate your team.

Module 3: Unconscious Bias in Teams – Prof. Dr. Gudrun Sander

Further explore the - perhaps unintended - composition of your team by reflecting on any unconscious bias you might have towards team members. You will be given the tools for uncovering bias.

Module 4: Psychology of Teams & Deep Level Diversity – Dr. Stephanie Schoss

Learn about deep-level diversity and the concepts related to it to understand your team's psychological make-up.

Module 5: Creating the « We » in Your Team – Dr. Stephanie Schoss

By examining the concept of «We Consciousness», you will discover how to foster trust, alignment and a sense of community within your teams. Increasing the «We» in teams often leads to better performing teams.

Module 6: Your Action Plan – Prof. Dr. Tomas Casas i Klett / Thomas Linemayr, CEO Tchibo

This module will enable you to formulate concrete next steps for leading your high-performance team.


Winfried Ruigrok

Prof. Dr. Winfried Ruigrok (NL) is the Dean of the Executive School of Management, Technology & Law at the University of St.Gallen. He joined the university as a Professor of International Management in 1996 and has been the Director of the Research Institute for International Management (FIM...

Tomas Casas i Klett

Tomas Casas i Klett has been teaching degree and corporate programmes at Moscow School of Management SKOLKOVO for more than seven years and also participates in the drafting of the academic agenda. He specialises in three areas: finance, international management and political science. At the sta...

Stephanie Schoss

Stephanie Schoss is Director of Open Enrolment Programmes at the Executive School of Management, Technology and Law of the University of St. Gallen (ES-HSG). Stephanie studied Business and Economics at the Universities of St.Gallen, Harvard and the Singapore Management University. She is current...

Thomas Linemayr

Thomas Linemayr has been CEO & Chairman of the Executive Board at Tchibo since 2016. For the past 17 years, as CEO of Lindt & Sprüngli (USA) Inc., he strongly expanded the US business and made the LINDT brand one of the strongest in the world‘s largest chocolate market. Since 2013, Thomas...

Wolfgang Jenewein

Prof. Dr. Wolfgang Jenewein is Director at the Institute for Customer Insight at the University of St.Gallen (ICI-HSG). In research and teaching, he focuses on the topic of leadership in business and sports. He has received numerous awards for his lectures – for example, 2016 as part of the “Cred...

Gudrun Sander

Gender and diversity management, executive education for women. Education Master in business administration Johannes Kepler University, Linz/Austria (1988) PhD University of St. Gallen (1997) Diploma in financial and management accounting, St. Galler Management & Business School SBS (2001)...

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Leading High Performance Teams in the Digital age at Executive School of Management, Technology and Law

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Full disclaimer.

Read more about Information Technology

A large part of the courses provides basic information so the students are not required to have any IT qualifications before enrolling. Most of the IT learning programs are also broken down into specific areas of interest, such as systems analysis, a...

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