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Eli Broad College of Business

Leadership Effectiveness (Online)

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Change doesn’t happen overnight, nor does it happen in a vacuum. When you manage teams and are being counted on to initiate or implement change, you need skills to both mobilize and motivate your workforce. It takes true leadership to get buy-in for new ideas and processes. And it requires a vision for the impact of change to communicate its value to others.

In this course, you’ll build leadership and team development skills, learn to overcome employee resistance, and develop strategies for increasing worker engagement. You’ll also learn how to use goal setting, incentives and evidence-based management to create and oversee teams that are driven to succeed.

What You’ll Learn

Leadership and Evidence-Based Management

  • How to define leadership as a social process
  • Leading vs. managing and the importance of both
  • How to put evidence-based management into practice
  • Theories about leader emergence and implicit leadership
  • Ways to use power and social influence effectively

Meeting the Needs of Followers

  • The human need for autonomy, competence and relatedness
  • Benefits of achieving a good person-environment fit
  • Ways to create high quality relationships with your followers
  • The difference between learning-oriented and performance-oriented followers
  • How to satisfy followers by meeting their needs and encouraging intrinsic motivation

Establishing Enriching, Fair Work Environments

  • Strategies for producing fair outcomes
  • How to create and leverage job design to motivate followers
  • Ways to ensure procedures and interpersonal treatment are impartial

Using Directive and Supportive Behaviors to Achieve Effective Leadership

  • Benefits and effectiveness of directive leadership
  • Ways to set goals that gain support from others
  • What it takes to be a supportive leader
  • Why mentoring and socialization are important
  • How to give feedback that is motivating rather than frustrating

The Impact of Participative, Transactional and Ethical Behaviors

  • How to apply participative, transactional and ethical leadership strategies
  • Ways to delegate tasks and empower your workforce
  • Best practices for rewarding or disciplining followers

Effective Leadership Through Transformational Behaviors

  • How to be a transformational leader
  • Why transformational leadership works
  • How to activate the interdependent identities of followers
  • Strategies for managing your emotions and expressing your confidence
  • Ways to be charismatic through emotional contagion, language and visioning

Leading and Managing Organizational Change

  • The truth about Lewin’s Model of Organizational Change
  • How to set guidelines for implementing change
  • Ways to evaluate, monitor, measure and institutionalize change
  • Types of change interventions and examples of successful change initiatives
  • How to develop an action plan, encourage participation and overcome change resistance


8 Week Course

Effective Use of Leadership and Power

  • Leadership as a Social Process
  • How Leader Emergence Occurs
  • Sources of Power
  • Power and Social Influence

Evidence-Based Management

  • Leading vs. Managing
  • Introduction to Evidence-Based Management
  • Evidence-Based Management in Practice
  • Research on Implicit Leadership Theory

Satisfying Follower Needs

  • Human Needs and Intrinsic Motivation
  • Need for Autonomy
  • Satisfying Autonomy
  • Need for Competence
  • Goal Orientation
  • Need for Relatedness
  • Importance of Leader-Follower Relations
  • Importance of Person-Environment Fit

Creating Enriched and Fair Work Environments

  • Motivating via Job Design
  • Evidence for Job Design
  • Ensuring Outcome Fairness
  • Evidence for Outcome Fairness
  • Ensuring Procedural Fairness
  • Evidence for Procedural Fairness
  • Ensuring Interactional Fairness
  • Evidence for Interactional Fairness

Effective Leadership Via Directive and Supportive Behaviors

  • Being a Directive Leader
  • Evidence for Directive Leadership
  • Setting Goals
  • Feedback that Motivates
  • Being a Supportive Leader
  • Evidence for Supportive Leader Behavior

Effective Leadership Via Participative, Transactional, and Ethical Behaviors

  • Being a Participative Leader
  • Evidence for Participative Leader Behavior
  • Being a Transactional Leader
  • Rewarding and Punishing Followers
  • Being an Ethical Leader
  • Evidence for Ethical Leader Behavior

Effective Leadership Via Transformational Behaviors

  • Being a Transformational Leader
  • Evidence for Transformational Leader Behavior
  • Being Charismatic Via Emotional Contagion
  • Managing Your Emotions
  • Being Charismatic in Communication
  • Importance of Expressing Confidence in Your Followers
  • Importance of Activating Followers' Group Identities

Leading and Managing Organizational Change

  • Change Process in Organizations
  • Managing Resistance to Change
  • Planning for Change
  • Leading the Change Process

Who should attend

This comprehensive eight-week course is designed for aspiring or current managers, consultants and organizational leaders across all position levels. It is for anyone who manages or wants to manage change within an organization and demonstrate the behaviors of a true leader.

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