Leadership and Change Certificate

Kelley School of Business

Kelley School of Business


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About the course

This 5-day in-residence leadership certificate addresses the hot-button issues identified by CEOs around the world. These issues deal with the need to develop people and organizations in order to remain competitive. They involve the need to attract and retain top talent; create new business models because of disruptive technologies; build agile organizations; desire a culture of innovation; and increase employee engagement.

Today’s businesses require leaders with new skills, techniques, knowledge, and approaches. They also require leaders who have the vision and ability to change their organization for the better. If you want to be the kind of leader CEOs say they need, register for this business certificate. This intensive 5 day course, led by top-ranked Kelley School of Business faculty, is presented in a dynamic environment designed for working professionals.

Key Takeaways

This certificate is intended for people preparing for leadership roles, those desiring to improve their leadership skills and capabilities in order to be ready for higher levels of responsibility, and experienced leaders who want to reinvigorate their leadership capabilities.

People who earn the certificate will develop:

  • Increased capacity to lead yourself and others
  • Insights into yourself that will help you become a better leader
  • Tools, techniques, and approaches that can create change within your organization
  • Key interpersonal skills, such as the ability to influence and negotiate
  • The ability to recognize and value differences as the best way to solve complex problems.


The curriculum is organized into eight modules taught over five days by full-time Kelley School faculty members and staff. The coursework involves self-assessment instruments, case discussions, and small group activities and exercises.

Day 1: Defining Leadership, Valuing Approaches to Change

  • Defining Leadership module. Many people claim to know what leadership is when they see it, but have difficulty defining it. In order to have a productive discussion about leadership, we’ll take time to establish a common understanding of what it means.
  • Valuing Approaches to Change module. All organizations are facing the need to adapt and change. Understanding some of the dynamics of how people react to change increases the chances that change will actually occur. This module provides an overview of some of the issues of change–paradigms and mental models, and basic change theories. Additionally, you will complete the Change Style Indicator, which will provide feedback on your natural response to change. The discussion around the results of the instrument will reinforce the critical issue of recognizing and valuing differences

Day 2: Design Thinking for Innovation and Problem-Solving

Innovation doesn't come from a silver bullet, but it can come from design thinking. In a world where keeping up with competitors—and outpacing them—requires complex problem-solving, organizations have been slowly placing design thinking at the center of business strategy, innovation, and cultural change. This module will address when design thinking should be used and how it can add value to a given scenario. You also will gain hands-on experience using design thinking tools and techniques

Day 3: Influence without Authority

In today’s “flat” organizations, managers rarely have formal authority over those whose commitment and assistance is vital to achieving organizational goals. The ability to generate support from others at all organizational levels—and even from partners outside the company—is critical for success. In this module, you will learn to leverage your unique profile of informal power and preferred influence strategies to hone an individual persuasive style that can be used in a variety of professional relationships—with peers, customers, and even superiors—to more effectively coordinate projects and advance personal and organizational goals.

Day 4: Leading Change

The ability to execute timely change differentiates successful leaders. Today we’ll focus on how organizations change and how you can be an effective change leader. We will use authentic case studies to understand the forces for and against change and to introduce a set of frameworks and ideas useful to the execution of successful change initiatives. In this interactive module, you will dive into real case studies to understand the challenge of change, diagnose obstacles and resistance, and together explore a range of approaches for making more expedient and lasting organizational change. The ultimate goal is to apply the learning from the module to your specific organization and context, so you will be asked to consider an individual change initiative drawn from your current position

Day 5: Explore Effective Negotiation Strategies, Synthesize the Learning, Apply the Learning * Effective Negotiation Approaches and Strategies. Negotiation is something you encounter every day, all day—with clients and partners, vendors and suppliers, supervisors and colleagues, employees, and recruits. Sooner or later, however, the proverbial “rubber meets the road” and you may struggle reaching an agreement. Successful negotiation requires preparation, practice, and confidence. This negotiation course will address these three key areas by engaging you in an interactive program designed to provide group discussion and teaching you essential steps and strategies for business negotiations. You’ll learn efficient and effective negotiation tactics so you can not only seal the deal, but also enhance collaborative relationships in the workplace. No matter what your role or level of experience, you will learn the differences between negotiation and persuasion, and how to use both to enhance your confidence and improve your leadership skills as you successfully negotiate deals, disputes, budgets, and new initiatives. * Synthesize the Learning. Teams will be asked to synthesize what you learned during the certificate program and to summarize this in a visual presentation. Your team will determine the visual image that best captures the content, connections, insights, tools, and techniques presented. This exercise is a fun, creative, and effective way to summarize and communicate the learnings of the program. We further reinforce what we learned with each team presentation. * Action Plan to Apply the Learning. You will be asked to commit to implementing what you learned. You will identify three things to stop doing, start doing, or continue to develop. We will send you a copy of your self-commitment 45 days after the certificate program to support your accountability for your personal development.


Paul Slaggert

Paul Slaggert is director of Open Enrollment Programs in Executive Education at the Kelley School of Business. He recently completed 18 years in senior leadership roles in Executive Education at the University of Notre Dame, where he served as both director of nondegree programs (15 years) and di...

Brenda Bailey-Hughes

Brenda Bailey-Hughes, MA, is an award-winning faculty member at the Kelley School of Business. She’s been teaching business communication and leadership courses since 2001 when she joined the Kelley School. Brenda teaches in the top-ranked undergraduate program, the Kelley Direct graduate program...

Carolyn Goerner

Carolyn Goerner is a Clinical Professor of Management at Indiana University’s Kelley School of Business in Bloomington. Currently, she teaches Strategic Human Resources in Kelley’s Integrated Core in addition to courses in negotiation at the undergraduate and graduate levels. Dr. Goerner complet...

Timothy Baldwin

Timothy T. Baldwin is the Chair of the Department of Management and Entrepreneurship and the Randall L. Tobias Distinguished Chair of Leadership at the Kelley School of Business. In addition to his MBA, he holds a Ph.D. in organizational behavior from Michigan State University. His background inc...

Charlotte Westerhaus-Renfrow

Areas of Expertise Dispute Resolution: Negotiation, Dispute Resolution: Conflict Management, Team Performance and Group Processes, Cultural Competencies in Organizations Academic Degrees JD, Indiana University, 1991 MEd, Ohio University, 1986 BS, Ohio University, 1976 Professional Experience A...

Leadership and Change Certificate at Kelley School of Business

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

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