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L&D as Business Partner

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Learn to work closely with the business by designing L&D systems and interventions that address strategic business issues.

This one-day course will help you to boost your own credibility with fellow senior managers operating at strategic levels within a company, and further develop your business partnering skills; using a holistic approach.


You’ll leave with an overview of the theories and practical examples needed to help you explain the role of ‘business partner’ and the potential contribution to an organisation. You’ll also be able to position L&D in relation to the strategy of an organisation


Welcome and Introductions

  • Overview of purpose, structure and style of programme.
  • Participants introduce themselves, where they are from, what they are hoping to get from the programme, what challenges they are facing.

The role of business partner:

  • developing the ability to think strategically
  • how to integrate L&D policies and practices with other organisation practices
  • working with others at all organisation levels within the organisation
  • providing added-value from the L&D perspective.

The contribution of L&D to the organisation:

  • conducting an external analysis of the organisation
  • assessing internal capabilities
  • current challenges facing organisations and learning and development implications
  • aligning your L&D strategy with organisation goals
  • integrating your policies vertically and horizontally within the organisation’s wider HR and organisation policies.

Policy & strategy issues:

  • the purpose and content of L&D policy
  • alternative ways to communicate policy
  • service level agreements
  • contracts
  • procedures.

Strategies for implementing L&D policy

  • the advantages and disadvantages of outsourcing
  • internal versus external provision
  • shared services
  • cost centre versus profit.

Setting and evaluating performance standards:

  • the value of needs analysis at all levels
  • the importance of setting performance standards
  • sources of information available.

Review, Action Planning & Evaluation

Who should attend

The L&D as Business Partner course is ideal if you’re an L&D practitioner responsible for the strategic provision of learning and development for your organisation; or if you’re an outsourced and/or externallybased consultant wanting to acquire the skills and knowledge required to operate as a business partner.

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