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Introduction to People Management

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Next dates

May 22—24
3 days
London, United Kingdom
GBP 1365 ≈USD 1773
GBP 455 per day
Jun 18—20
3 days
London, United Kingdom
GBP 1365 ≈USD 1773
GBP 455 per day
Aug 12—14
3 days
London, United Kingdom
GBP 1365 ≈USD 1773
GBP 455 per day
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Learn how to successfully manage your team in a way that will involve and inspire them to achieve organisational goals.

This course will also give you a good understanding of the roles and responsibilities of being a manager, and help you tackle new responsibilities with confidence.


Having skilled and effective managers is crucial to any organisation’s success. This course will help you understand the role of the manager and the responsibilities this carries, as well as your own approach to working with others and leading a team.

After this course, you'll be able to:

  • describe the modern manager’s role
  • identify your preferred management style and its impact on your team and organisation
  • explore tools and techniques to manage yourself, what motivates you and how to self-develop
  • explore tools to effectively manage, support, motivate and develop your team
  • apply the principles of assertive communication, delegation and giving feedback
  • outline a development plan to maximise learning from the programme
  • explore management theories and how to flex your management style
  • recognise the characteristics of effective teams and how to motivate different individuals
  • explain the life cycle of a team and the challenges of managing dispersed teams
  • explains some tools to manage change

Day 1

Managing Oneself

  • What’s different about managing people (Moving on to Managing People)
  • The roles & responsibilities, and complexities of the manager
  • Explore tools and techniques to manage oneself
  • ‘What makes you tick’; major motivational theories and what this means for the individual manager and their direct reports
  • Establishing a personal responsibility for self-development, constructing a development plan.

Day 2

Getting the Job Done & Managing the Individual

  • Practising using tools and techniques to manage day to day work
  • The role of assertive communication in getting the job done and managing others
  • The principles of induction, supervision and appraisal (cycle)
  • Good practice in setting objectives and delegating, and how these support the performance management cycle
  • Practising setting objectives
  • The role of the manager in identifying learning needs
  • Creating a template for 1:1 discussions
  • The role of giving (and receiving) feedback in managing performance
  • Practising giving feedback through role plays.

Day 3

Managing the Team

  • Management theories as a means to understand natural management styles and their effects on the individual
  • The need to vary management styles to the motivational and development needs of different individuals and situations
  • How to motivate the poor and good performer
  • The need to foster a positive team atmosphere
  • The contribution of all team members with their different team styles
  • The life cycle of a team
  • Consensus decision making – its advantages and disadvantages and its role
  • The challenges of managing a virtual or dispersed team
  • Tools and techniques to manage change.

Who should attend

Introduction to People Management is ideal for those who are:

  • new to management
  • recently promoted to the manager role
  • have been a manager for just a short while
  • are managing small to medium size teams
  • aspiring to the role.
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