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Rutgers Business School

Intergenerational Leadership - Mini-MBA

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About the course

For the first time in history, we now have four distinct generations in the workplace: Traditionalists - born before 1945; Baby Boomers – born between 1946 and 1965; Gen X - born between 1965 and 1977; and Millennials – born between 1978 and 1995. In addition, a new generation of employees (Gen 2020, born after 1995) has already started to enter the workforce.

Combine all these generations together and you’re bound to see sparks – in fact, 60% of employers report intergenerational conflict and tensions in their workplace. This in turn can affect worker retention, engagement and productivity.

Our Mini-MBA in Intergenerational Leadership will help you understand what makes these different generations tick. From there you will learn and apply the strategies and tools you need to effectively work with and lead across generations.


  • Build your understanding of the different generations, and get hands-on practice to apply the lessons to your own work situation.
  • Learn in a rigorous university environment from leading practitioners and academicians with practical experience, as you expand your network of industry experts.
  • Earn a program certificate as well as Rutgers Business School credits you can apply toward future educational goals.


  • Understand the specific differences among the four generations making up today’s workforce, i.e., who they are, what motivates them, and how to best communicate with them.
  • Become more “social-media savvy” and use the latest technologies to build your own personal brand and communicate effectively with different generations.
  • Engage and motivate each generation on your team, building high-performing intergenerational teams.


  • Understanding the four generations side-by-side
  • Building an employer brand to attract different generations
  • Building your personal brand and communicating with different generations
  • Managing conflict and decision-making across the generations
  • Coaching and mentoring millennials
  • Promoting collaboration, innovation and high performance across generations

Who should attend

  • Managers, directors and VPs
  • Supervisors and managers with experience managing workers of different generations
  • New managers looking for advice and tools on managing different generations (e.g., millennials managing traditionalists)

Trust the experts

Ramon Henson

Dr. Henson is an organization and management consultant with deep expertise and over 30 years of international experience in executive leadership development and global organization development. He currently heads Henson Consulting International, a consulting practice that focuses on helping clie...


Jessica Methot

Jessica R. Methot, Ph.D. is an Associate Professor of Human Resource Management in the School of Management and Labor Relations at Rutgers University and a Distinguished Research Professor in the Department of Management at University of Exeter Business School, UK. Dr. Methot conducts research o...


Sandra Long

Sandra Long was an early pioneer as a woman in B2B field sales. Her experience includes several years leading geographic and enterprise sales teams. Now she is an entrepreneur and president of Post Road Consulting LLC. Sandra’s company helps sales teams to elevate their personal and company bran...


Lisa Calicchio

Lisa Calicchio is a business leader and HR executive who currently serves as the Chief Human Resources Officer for GAF. Prior to joining GAF, Lisa led an award-winning global Human Resources team of 200+ professionals for Wyndham Destination Network. Lisa possesses nearly three decades of global...


Martha Delehanty

As the Senior Vice President of Human Resources at Verizon Corporation, encompassing Global HR Operations for the wireless business, consumer FiOS, and enterprise business solutions, I love making big bold decisions driving our people to new heights. Orchestrating groundbreaking solutions for the...


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