School of Hotel Administration

Implementing Scientific Decision Making

Available dates

Dec 25, 2019
USD 1380
Jan 1, 2020
USD 1380
Jan 22, 2020
USD 1380
+17 more options


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About the course

Summary statistics are one way to forecast uncertain outcomes, and the statistical results can be used to make decisions or guide strategy. Since summary statistics are based on a data sample, they typically inform intuitive decision-making. That is, the model requires interpretation which relies on the business intuition of the person using it.

In this course you will learn how to examine sample data scientifically to limit any generalizations to only the patterns that have the strongest statistical support. As always, intuition and business knowledge play an important role in the process, but this course will prepare you to apply a level of scientific rigor that will lead to better results.

Key Benefits

Participants who complete this course will be able to...

  • Formulate a question as a null and alternate hypothesis
  • Calculate a test statistic from sample data
  • Identify the statistical test most appropriate for testing your hypothesis
  • Determine the likelihood of finding a result at least as extreme as the test statistic assuming the null hypothesis

Topics Include

Module 1: Define a Hypothesis

Module 2: Test the Hypothesis

Module 3: Testing and Conclusions

Who should attend

This course is appropriate for anyone from analyst to the SVP with no background in statistics. It is designed for individuals who need to perform analysis to support decision making. The course content draws on examples across all business types.

Trust the experts

Christopher Anderson

Biography Chris Anderson is a professor at the Cornell School of Hotel Administration. Prior to his appointment in 2006, he was on faculty at the Ivey School of Business in London, Ontario, Canada. His main research focus is on revenue management (RM) and service pricing. He actively works with ...


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