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SIM Professional Development

Implementing Design Thinking for Business Success

Available dates

Nov 25—26, 2019
2 days
Singapore
SGD 1284 ≈USD 941
SGD 642 per day

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About the course

Introduction

Companies are keen to engage in innovation, but only a handful actually create extraordinary results. How can an organisation break out of its mould and think creatively? How can we use design thinking to generate ideas for transforming customers’ experience? Blending Design Thinking and Systems Thinking, this programme offers a rigorous means of creating strategies that work. This hands-on course forges learning through an actual practical case study, where participants will create something amazing, because learning happens best when it is real.

Benefits to You

Business Outcome

Participants will learn a rigorous framework for innovation and strategy creation including tools for Design Thinking phases of inspiration, ideation and implementation as well as Systems Thinking approach to mapping causality and interconnections. Ultimately, the participants will be able to create breakthrough results for their organisation.

Learning Outcome

  • Understand the concept of Design Thinking and Systems Thinking
  • Understand and apply a rigorous framework for creating strategies
  • Understand and apply Design Thinking and Systems Thinking tools

Programme Outline

  • Concepts and principles of innovation and strategy creation
  • Mindset of Design Thinkers and Systems Thinkers
  • A framework for systematic approach
  • Design Thinking and Systems Thinking tools:

    • Empathy Map
    • Stakeholder Map
    • User Journey
    • K-J Method
    • Heuristic Ideation Technique
    • Causal Loop Mapping
  • Hands-on practice at innovation and strategy creation

Who should attend

  • (Level 3) New Managers
  • (Level 4) Managers
  • (Level 5) Senior Managers & Directors

Trust the experts

Tan Hong Wee

Tan Hong Wee is an organisation development consultant who specialises in Systems Thinking. He has delivered application and education workshops for Singapore Armed Forces, MCYS, Renci Community Hospital, Khoo Teck Puat Hospital, DSO National Laboratories and AVA. He believes in workshops that ar...

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