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Eli Broad College of Business

Human Resource Management (Online)

Sep 1, 2019—Feb 29, 2020
Online
USD 1980

How it works

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Description

To survive and thrive in a competitive business environment, organizations need more than just strategic plans in place. They need the right talent to implement those plans. Those who manage human resources – not just HR departments, but all managers have a critical task in front of them. They have to identify, recruit, hire and retain employees who have both the skill sets and determination to effectively implement strategic objectives in their individual departments so the business plan succeeds as a whole.

In this course, you’ll learn to align workforce management with the overall strategic goals of the business and how to navigate the opportunities and pitfalls that can arise from that challenge. You’ll also learn results-based strategies for finding, motivating and rewarding individual employees as well as successful work teams. With the skills developed through this course, you can better position yourself to manage human resource responsibilities, and find employees who will positively impact your company’s competitive position.

What You’ll Learn

Human Resources and the Business Model

  • Ways to leverage human resources to support the organization’s mission
  • Skills for strategy development and strategy implementation
  • Techniques for delivering high-performance work systems
  • The impact HR management has on a company’s balanced scorecard
  • How the economy, workforce characteristics and ethics affect company sustainability

The Legal Environment and HR

  • Laws and governmental bodies that influence HR management
  • Major theories of discrimination and their application in different situations
  • How shifting burden of proof models have affected real-life court cases
  • Ways to prevent sexual harassment and avoid other employment law issues

Job Analysis and Design

  • Best practices for analyzing workflow processes and organizational structure
  • How to identify functional responsibilities and decision-making hierarchy
  • Methods for choosing the right job analysis technique based on HR activities
  • Different approaches to job design and the trade-offs associated with each

Employee Recruitment and Selection

  • Recruitment practices companies use to make job vacancies more appealing
  • Ways to determine labor demand and eliminate labor shortages and labor surpluses
  • Factors and regulations that affect personnel selection and assessment

Employee Development and Retention

  • The impact employee development can have on a company’s intellectual capital and business growth
  • Ways to shape job experiences and development programs to promote retention
  • Strategies for handling progressive discipline, dismissal, glass ceilings and job withdrawal
  • The use of survey feedback intervention programs to avoid losing key personnel
  • How to capitalize on turnover and succession planning as competitive advantages

Training and Performance Management

  • How to connect training initiatives to business strategy
  • The pros and cons of using various types of employee training techniques
  • Ways to maximize learning outcomes and evaluate training effectiveness
  • The process of identifying and implementing effective performance management programs

Compensation Planning and Management

  • The impact of internal and external equity on compensation fairness
  • Ways to identify and establish competitive salary ranges and averages
  • Challenges to developing job-based pay structures and how to overcome them
  • The value and limitations of various individual- and group-based pay programs
  • What to consider when matching pay strategy to organizational goals

Benefits and Labor Relations

  • Strategies for controlling the costs of benefits programs
  • Union contract administration and negotiation
  • Advantages and disadvantages of various types of benefits programs
  • Ways legal, labor union and workforce factors influence benefits decisions

Global and Strategic HR Management

  • How global laws, politics and economies affect HR management
  • Why a global mindset in developing HR strategies is becoming increasingly important
  • Initiatives that support the selection, training and compensation of expatriates
  • The impact of new technologies on employee development and management
  • Four levels of global participation and ways to address issues at each level

Curriculum

8 Week Course

Human Resource Environment and Strategy

  • HR Responsibilities & Roles
  • Competitive Challenges Influencing HR
  • Meeting Competitive Challenges
  • Business Models & Strategic HR
  • HR Strategy Formulation & Implementation
  • Meeting Competitive Challenges via HRM Practices

Legal Environment and Job Analysis & Design

  • U.S. Legal System & Equal Opportunity
  • Types of Discrimination
  • Legal Issue Related to Harassment & Employee Safety
  • Work Flow Analysis & Organizational Structure
  • Job Analysis
  • Job Design

Planning and Selection

  • HR Forecasting & Goal Setting
  • HR Strategic Planning & Implementation
  • Recruiting
  • Standards for Selection Methods
  • Interviews, Application Blanks, & References
  • Tests & Personality Inventories

Training & Performance Management

  • Designing Formal Training Programs
  • Choosing & Evaluating Alternative Training Programs
  • Cross-Cultural & Diversity Training and Socialization Programs
  • Approaches to Measuring Performance
  • Approaches to Employee Performance Management
  • Administering Performance Feedback

Employee Development & Retention

  • Career & Development Planning
  • Approaches to Employee Career Development
  • Mentoring, Coaching and Succession Planning
  • Managing Involuntary Turnover
  • Managing Voluntary Turnover
  • Measuring & Monitoring Job Satisfaction

Compensation

  • Developing Pay Levels: External Equity & Market Surveys
  • Developing Pay Levels: Internal Equity & Job Evaluation
  • Developing Pay Levels: Current Challenges
  • Employee Pay: Merit Systems & Incentive Plans
  • Employee Pay: Organizational & Group Plans
  • Employee Pay: Managerial Pay & Strategic Fit

Benefits & Labor Relations

  • Employee Benefits: Historical Trends & Mandated Programs
  • Employee Benefits: Non-Mandated Programs
  • Managing Benefits: Employer Objectives & Strategies
  • Collective Bargaining & Labor Unions: Goals, Structure & Trends
  • Collective Bargaining & Labor Unions: Legal Framework & Organizing Process
  • Collective Bargaining & Labor Unions: Contract Administration in Alternative Contexts

Global & Strategic Contexts

  • Managing Globally: Emerging Trends & Role of Culture
  • Managing Globally: Human Capital & Levels of Global Participation
  • Managing Globally: Managing Expatriates
  • Strategic Management of HR: Defining & Measuring Effectiveness
  • Strategic Management of HR: Improving Effectiveness
  • Strategic Management of HR: The Future

Who should attend

Managers and leaders at all levels of human resource management will benefit from this course. The program is designed for individuals who want to improve their hiring, managing and retention skills and make decisions that positively impact their company’s competitive advantage.

Next dates

Sep 1, 2019—Feb 29, 2020
Online
USD 1980

How it works

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