Hospital Management Programme (Johnson & Johnson SMU )

Now in its 23nd year, the Johnson & Johnson – SMU Hospital Management Programme hones the management and leadership capabilities of senior executives in Asian healthcare institutions.

Throughout the five-day course, faculty and industry experts examine the implications of emerging challenges faced by leaders in the healthcare profession, and guide the participants towards solutions based on the paradigm of value-based healthcare. Bespoke Asian case studies, specifically written for this programme, provide the right context for an optimal learning experience. The sessions focus on Strategy, Marketing, Finance and Operational Excellence in Healthcare Management.

The Johnson & Johnson – SMU Hospital Management Programme is particularly dedicated to the theme of “Giving Back – Serving the Underserved”. Participants are encouraged to work on ways to make high quality healthcare accessible and affordable to patients from all societal strata.

Learning objectives

• Broadened and updated managerial and leadership skills for hospital management.
• Tangible tools, insights and ideas on how to implement value-based healthcare
• Insights how to make high quality healthcare affordable and accessible to a broader range of patients
• Personal reflection of individual leadership capabilities and growth opportunities
  
• Contextualized, high-impact learning with peers from the Asia Pacific region.

Topics/Structure

Strategy and Innovation

The programme will provide participants with a solid grounding in strategy as a discipline – where it came from, where it’s headed, pros and cons of the strategic approach, key tools for strategic analysis, and an awareness of implementation issues, as well as how these can (or cannot) be overcome. Key tools for strategic analysis will be taught, and participants will be able to apply these tools using Asian business case material grounded in the Life Science/healthcare industry. Interactive sessions will help CEOs and administrators gain a feel for how to use their strategy tool-kit in the healthcare industry.

Financial Management

In the last decade, the pursuit for affordable and quality healthcare had consistently overwhelmed hospital administrators. The wave of cost-cutting in hospitals led to new ways of doing business, new methods of management and new responsibilities for traditional roles. This module will provide some insights and tools to managing resources more effectively, whilst controlling healthcare costs and providing quality medical care for all parts of society. Benchmarking across hospitals will also be discussed.

Implementing Operational Excellence and Organisational Transformation in Hospitals

How can hospital leaders transform their institutions? How can they conceptualise the organisation as a system of processes? What should they be doing to achieve and appropriately balance high worker productivity, clinical quality and patient safety, and operational throughput efficiency? How do hospital leaders achieve both mission and margin? These will be some of the issues covered in the operations/organisation module of this programme.

Leadership, Motivation, Teamwork and other Key Human Resource Issues in the Asia Pacific

Hospital administrators need to understand the importance of leadership as they lead their organisation forward. Among the critical competencies they will need are the abilities to motivate, build teams, direct and create a culture of co-operative excellence in their organisations.

Project Work – Serving the Underserved

The whole programme is designed as a very interactive learning journey, encouraging participants to benefit on different levels from it. To increase individual impact, practice projects accomplish theoretical input with hands-on experience that resonates with participants’ professional interests. For the 23rd run we will collaborate with a Singaporean hospital that will provide project assignments around “Serving the Underserved”

Networking sessions build and expand reliable networks among healthcare professionals in the region.