Hospital Management Programme (Johnson & Johnson SMU )

Singapore Management University

Singapore Management University


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Who should attend

The programme is designed for senior hospital executives in both clinical and non-clinical functions with at least 10 years of professional experience. Clinicians moving into administrator roles benefit the most, as well as experienced administrators who want to refresh their managerial and leadership repertoire with the latest management thinking. English language proficiency is required.

About the course

Now in its 23nd year, the Johnson & Johnson – SMU Hospital Management Programme hones the management and leadership capabilities of senior executives in Asian healthcare institutions.

Throughout the five-day course, faculty and industry experts examine the implications of emerging challenges faced by leaders in the healthcare profession, and guide the participants towards solutions based on the paradigm of value-based healthcare. Bespoke Asian case studies, specifically written for this programme, provide the right context for an optimal learning experience. The sessions focus on Strategy, Marketing, Finance and Operational Excellence in Healthcare Management.

The Johnson & Johnson – SMU Hospital Management Programme is particularly dedicated to the theme of “Giving Back – Serving the Underserved”. Participants are encouraged to work on ways to make high quality healthcare accessible and affordable to patients from all societal strata.

Learning objectives

  • Broadened and updated managerial and leadership skills for hospital management.
  • Tangible tools, insights and ideas on how to implement value-based healthcare
  • Insights how to make high quality healthcare affordable and accessible to a broader range of patients
  • Personal reflection of individual leadership capabilities and growth opportunities
  • Contextualized, high-impact learning with peers from the Asia Pacific region.


Strategy and Innovation

The programme will provide participants with a solid grounding in strategy as a discipline – where it came from, where it’s headed, pros and cons of the strategic approach, key tools for strategic analysis, and an awareness of implementation issues, as well as how these can (or cannot) be overcome. Key tools for strategic analysis will be taught, and participants will be able to apply these tools using Asian business case material grounded in the Life Science/healthcare industry. Interactive sessions will help CEOs and administrators gain a feel for how to use their strategy tool-kit in the healthcare industry.

Financial Management

In the last decade, the pursuit for affordable and quality healthcare had consistently overwhelmed hospital administrators. The wave of cost-cutting in hospitals led to new ways of doing business, new methods of management and new responsibilities for traditional roles. This module will provide some insights and tools to managing resources more effectively, whilst controlling healthcare costs and providing quality medical care for all parts of society. Benchmarking across hospitals will also be discussed.

Implementing Operational Excellence and Organisational Transformation in Hospitals

How can hospital leaders transform their institutions? How can they conceptualise the organisation as a system of processes? What should they be doing to achieve and appropriately balance high worker productivity, clinical quality and patient safety, and operational throughput efficiency? How do hospital leaders achieve both mission and margin? These will be some of the issues covered in the operations/organisation module of this programme.

Leadership, Motivation, Teamwork and other Key Human Resource Issues in the Asia Pacific

Hospital administrators need to understand the importance of leadership as they lead their organisation forward. Among the critical competencies they will need are the abilities to motivate, build teams, direct and create a culture of co-operative excellence in their organisations.

Project Work – Serving the Underserved

The whole programme is designed as a very interactive learning journey, encouraging participants to benefit on different levels from it. To increase individual impact, practice projects accomplish theoretical input with hands-on experience that resonates with participants’ professional interests. For the 23rd run we will collaborate with a Singaporean hospital that will provide project assignments around “Serving the Underserved”

Networking sessions build and expand reliable networks among healthcare professionals in the region.


Shantanu Bhattacharya

Education 1998 Ph.D, Operations Management, The University of Texas at Austin 1993 M.S., Electrical and Computer Engineering, Louisiana State University 1991 B.Tech., Electrical Engineering, Indian Institute of Technology (IIT), Bombay, India Current Appointments 2014 - Now...

Ser-Keng Ang

EDUCATION 2017 PhD in Finance, University of New South Wales (UNSW) 2010 Master of Business Research, University of Western Australia (UWA) 1996 MBA, London Business School 1991 BAcc, National University of Singapore CURRENT APPOINTMENTS 2006 - Now Senior Lecturer of Finance Lee Ko...

Marcus Karner

Markus is the Academic Director of Executive Development at Singapore Management University (SMU). He co-founded Tribody Fitness out of a love for proper methods in keeping fit. Born in Austria, he spent his formative years in West Africa. He later studied in Austria and France, and was a natural...

Roy Chua

Roy Chua is an Associate Professor of Organizational Behavior and Human Resources at the Singapore Management University (SMU) – Lee Kong Chian School of Business. He teaches primarily in the MBA, EMBA, PhD in Organizational Behavior, and Doctor of Innovation programs. Prior to joining SMU, Profe...

Jeremy Lim

Dr. Jeremy Lim (MD, MPH) is a Partner in Oliver Wyman’s Singapore office. He advises senior officials at public sector agencies and has extensive experience consulting and advising multinational private and NGO clients on national and regional strategies for go-to-market plans and implementation...

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Hospital Management Programme (Johnson & Johnson SMU ) at Singapore Management University

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Leadership

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