Who should attend
The program is designed for Chief Executive Officers, Executive Directors and others in the leadership team, such as Chief Operating Officer, Chief Medical Officer, and Chief Financial Officer. The program has particular applicability for those who have just, or soon will, assumed major management responsibilities. Organizations are encouraged to send multiple individuals from the leadership team. Organizations are also encouraged to identify other organizations with which they plan to merge, form an alliance or partner with, and then apply jointly.
About the course
The Johnson & Johnson Center for Health Worker Innovation is pleased to support the UCLA/Johnson & Johnson Health Care Executive Program (HCEP), an 11-day-residential program that builds leadership and management skills of executives of community health centers (CHCs), AIDS service organizations (ASOs) and other community-based organizations (CBOs) that are devoted to expanding the quality and quantity of care, treatment and support delivered to underserved and vulnerable populations nationwide.
The HCEP is especially designed and valuable for organizations to plan for and/or implement shifts in their organizational strategies to confront the new environment for healthcare delivery. That changed environment is characterized by payment reform that incentivizes value, a need to demonstrate positive health outcomes as well as a favorable patient or client experience, and by an increased emphasis on the coordination of care and support across behavioral, medical, dental and social service boundaries. The program will facilitate organizations to engage in planning and efforts to better integrate their service delivery models and to consider partnering with others in the medical ecosystem - so as to adapt to this new environment.
The program is held once a year, typically in the summer for two weeks. Due to the ongoing pandemic, this year’s HCEP will be offered in a hybrid format.
The curriculum consists of practical tools, techniques and approaches to leadership and management relevant to community health centers and other community-based organizations. The curriculum has been designed to assist organizations in adapting to the rapid and radical changes in health policy, financing, service integration and technology steering health care today.
Several case studies from actual Community Health Centers are used to illustrate key concepts and enhance learning. Faculty members are drawn mainly from the UCLA Anderson school with additional faculty from other universities and other experts.
- Management Effectiveness: Making the Transition to Management/Leadership Role (Yvonne Randle)
- Leading and Managing Organizational Change (Robin Johnson)
- Using Behavioral Science to Influence Provider and Patient Behavior (Noah Goldstein)
- Techniques for Enhancing the Patient Experience (Uday Karmarkar)
- Diversity/Inclusion/Social Justice (Miguel Unzueta)
- Communications (Noah Goldstein)
- Negotiations (Jennifer Whitson)
- Strategy Development & Implementation for Community-Based Organizations (Al Osborne)
- A Look at the External Environment (Sunita Mutha)
- Program Monitoring and Evaluation (Gayle Northrop)
- Building Business Acumen: The Economic Way of Thinking (Victor Tabbush)
- Accounting and Finance (Eric Sussman)
- Medical Informatics (Jeffrey Guterman)
- Marketing for Community-Based Organizations (Hal Hershfield)
- Root Cause Analysis (Victor Tabbush)
- Operations Management for Efficiency and Quality (Kumar Rajaram)
- How to Make a Business Case for Your Health Initiative (Noah Goldstein)
- The Future of Health Policy(Gerald Kominski)
Special Program Features
Community Health Improvement Plan (CHIP)
The CHIP is the practical application or experiential component of the program, allowing the participants to immediately translate the UCLA program curriculum to improve performance at their own organizations. The CHIP provides a process for conducting environmental analysis, identifying critical issues and/or key problems, reaffirming missions, and formulating goals, objectives and strategic options.
Technology-Enabled Online Learning Community
A Web-based “learning management system” coordinates the education process and delivers some of the program content. An easily accessible information source for online presentations, reading and useful links, the system is available to participants as a resource upon completing the program.
A series of post-program webinars is offered exclusively to alumni of the UCLA/Johnson & Johnson Health Care Executive Program for continual learning.
Individual Consultation by MBA Students
The program employs MBA students as Strategic Consultants who lead small study groups to clarify and discuss session content with participants and act as consultants as participants develop their strategic projects.
For the past five years Victor Tabbush has been working to transform the health care delivery system for complex, high-need, high-cost older adults and for those living with severe disabilities. His work, which is focused on the integration of the social determinants of health into the medical sy...
Videos and materials
Read more about Negotiations
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.