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SIM Professional Development

Harnessing the Power of Virtual Teams

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Next dates

May 31
Singapore
SGD 642 ≈USD 473
SGD 642 per day

Categories

Operations

Description

Introduction

With today’s connected world, organisations benefit from leveraging on cross-functional teams located across multiple countries, regions and sites, including members working from home, to support projects in a seamless way. This poses challenges for project managers in managing cross‐cultural, virtual teams. This program introduces a new team model to increase company efficiency, focusing on multi-cultural management and effective virtual team communication.

Benefits to You

*BUSINESS OUTCOMES : *

The ability to communicate effectively and handle the diversity of virtual teams make a huge difference in the outcome of projects which have become more complex, often requiring cross functional teams to collaborate seamlessly to be successful. Mastering the skill and competency to manage in a virtual environment is crucial in achieving better business performance for organisations of the future.

LEARNING OUTCOMES :

•Understand what is different when working with virtual teams

•Build and maintain trust in virtual teams

•Lead and facilitate virtual communications

•Manage performance and assessment of virtual teams

•Coach in a virtual environment

•Facilitate successful and productive virtual meetings

Programme Outline

•Virtual teams

  • Characteristics, advantages, challenges and how to collaborate

•Building virtual teams and trust

  • Assessing suitable members, defining clear roles and responsibilities, managing conflicts and communication

•Establishing operation guidelines

  • The major categories, building an effective team committee and information structure, decision making and risks

•Leveraging on communication technologies

  • Technologies and tools for virtual teams, how to make intercultural communication effective

•Leading virtual teams

  • Managing cultural diversity, building high performance, criteria for performance assessment and setting KPIs for results

Who should attend

(Level 4) Managers

(Level 5) Senior Managers & Directors

Experienced project managers and team leaders who work with virtual teams

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