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SIM Professional Development

Harnessing the Power of Virtual Teams

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About the course


With today’s connected world, organisations benefit from leveraging on cross-functional teams located across multiple countries, regions and sites, including members working from home, to support projects in a seamless way. This poses challenges for project managers in managing cross‐cultural, virtual teams. This program introduces a new team model to increase company efficiency, focusing on multi-cultural management and effective virtual team communication.

Benefits to You


The ability to communicate effectively and handle the diversity of virtual teams make a huge difference in the outcome of projects which have become more complex, often requiring cross functional teams to collaborate seamlessly to be successful. Mastering the skill and competency to manage in a virtual environment is crucial in achieving better business performance for organisations of the future.


Understand what is different when working with virtual teams

Build and maintain trust in virtual teams

Lead and facilitate virtual communications

Manage performance and assessment of virtual teams

Coach in a virtual environment

Facilitate successful and productive virtual meetings

Programme Outline

Virtual teams

  • Characteristics, advantages, challenges and how to collaborate

Building virtual teams and trust

  • Assessing suitable members, defining clear roles and responsibilities, managing conflicts and communication

Establishing operation guidelines

  • The major categories, building an effective team committee and information structure, decision making and risks

Leveraging on communication technologies

  • Technologies and tools for virtual teams, how to make intercultural communication effective

Leading virtual teams

  • Managing cultural diversity, building high performance, criteria for performance assessment and setting KPIs for results

Who should attend

(Level 4) Managers

(Level 5) Senior Managers & Directors

Experienced project managers and team leaders who work with virtual teams

Trust the experts

Sherman Ong

Dr. Sherman Ong is a Strengths Evangelist. His personal mission statement is Live Best; Leave Best! In the last 30 years, he has worked in three industry sectors, namely, Manufacturing (Aerospace and Defense), Information and Communication Technology, and Healthcare Industry Sector. From 1983, he...


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