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Sauder School of Business

Fundamentals of Professional Human Resource Management

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Effective management of people is fundamental to the success of any organization. Designed for new or aspiring human resource practitioners, this course addresses all nine components of the Chartered Professional in Human Resources (CPHR) Competency Framework that establishes the national knowledge and experience standards for professional certification.

The course emphasizes the practical aspects of human resource management (HRM). Over four full-day sessions, you will engage in activities that develop the specific competencies needed for becoming a Chartered Professional in Human Resources. At the end of this program you will be prepared to sit for the National Knowledge Exam and start your journey towards becoming a CPHR.

What you will learn

The course will be offered over four successive Fridays. A textbook and online materials will be provided to prepare you for each session. In the classroom, you will be exposed to all areas of HRM through lectures, case studies and videos. Readings and between-class activities will supplement the learnings.

  • Understand strategic HRM as a key driver of business success
  • Know the challenges of attracting and retaining good employees, and cultivate a developmental role for performance management
  • Value training and development as an investment rather than a cost
  • Become familiar with current developments in strategic total compensation plan design
  • Recognize the uses of effective HR Information Management Systems in maintaining and applying valid workforce data
  • Learn about the traditional adversarial model of labour relations, and avenues for facilitating more collaborative union-management relationships

Program content

This course provides a platform for you to plan your own development as an HRM practitioner. This process will be launched at the start of the course and culminate in a goal-setting exercise at its conclusion.

Between classes, you will conduct brief audits of your organizations’ HRM policies and practices. This information gathering will allow for focused, fact-based discussions of the course topics.

Day 1: Overview of HRM and the HRM Profession CPHR functional competencies: strategy, labour and employment relations, and professional practice

  • Contexts of HRM: organizational, social, economic, legal and technological
  • The relationship between HR and business strategy and HR’s role in reaching strategic objectives
  • The role and impact of labour unions, legal authorities and regulations governing employee relations
  • Change management and organizational wellness
  • Roles and responsibilities of the professional HRM practitioner

Day 2: Workforce Planning and Talent Management CPHR functional competencies: strategy, workforce planning and talent management, and organizational learning and development

  • Monitoring the organization’s strategic HR needs
  • Business strategy and workforce requirements
  • The workforce plan
  • Selecting, recruiting and retaining the best talent
  • The talent development process: employee training and development

Day 3: Compensation and Total Rewards CPHR functional competencies: total rewards, HR metrics and reporting, and HR financial management

  • Compensation and employee motivation
  • Variations in pay systems
  • Linking pay and performance
  • Employee benefits in strategic context
  • Compensation metrics and information systems

Day 4: Managing and Leading Performance CPHR functional competencies: workforce planning and talent management, HR metrics and reporting, HR financial management, strategy, and professional practice

  • Understanding and measuring employee performance
  • Methods of performance evaluation
  • Leading performance improvement to fulfill strategic goals
  • Supervisory coaching to manage performance across generations and cultural variations
  • Linking performance to organizational culture

Who should attend

This course is for HR professionals who have an academic background in non-HR fields, those with an HR degree who want a refresher on current HR practices, and anyone who is working towards the CPHR designation.


Dr. Thomas R. Knight has over 30 years' experience as an educator, consultant and facilitator in a variety of areas of managerial and leadership practice. His areas of particular expertise include labour-management relations, negotiations, conflict resolution, leading change and transitions and a...
Perry is a lecturer in Strategy and Organizational Behaviour at the Sauder School of Business. He teaches courses on service management, employment relationships, organizational behaviour, strategy and marketing. He has led successful projects involving extremely diverse participants, and has for...
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