American Association for Physician Leadership

Fundamentals of Physician Leadership — Communication

Available dates

Feb 2, 2020
St. Petersburg, Florida, United States
USD 347
USD 347 per day
Jun 14, 2020
Chicago, Illinois, United States
USD 347
USD 347 per day


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About the course

Everyone sees the world differently, and that’s why communicating with other people isn’t a one-size-fits-all affair. The Fundamentals of Physician Leadership: Communication isn’t just about how to speak or what to say – instead, it shows physician leaders how to adjust their communication style and delivery to make better connections with the people around them.

The course provides actionable advice on body language, communication formats (like email vs. text vs. phone call), the tone of voice and more. Lessons are delivered through a series of video lectures, downloadable resources and interactive moments that allow participants to practice with the skills and insights they develop throughout the course.

Course Objectives

  • Interpret non-verbal cues and word use that can communicate intent.
  • Determine personal communication style and personality type.
  • Develop strategies for building relationships and working with others.
  • Understand the four communication styles based on the DiSC psychometric assessment.

Method Of Participation

To complete this program successfully and claim credit, participants must follow these steps:

  • Read the educational objectives provided on the course summary page
  • Attend the sessions or watch all the video lectures for this course (if applicable)
  • Read any course materials and complete any required activities
  • Complete the course evaluation and post-test via your dashboard on the Association website. Successful completion of a given activity’s post-test requires a minimum 75% passing score prior to claiming CME credit, with three attempts allowed
  • CME certificates will be available for printing after claiming CME credit
  • Estimated time for course completion is equivalent to the CME credit hours

Trust the experts

Tim Keogh

Timothy J. Keogh is adjunct professor in the Department of Health Policy and Management, Tulane University School of Public Health and Tropical Medicine, where he teaches negotiation and management communication in the master of health administration program. Formerly, Dr. Keogh taught leadership...


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