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ILR School

Fundamental Negotiation Skills (LR311)

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Next dates

May 16—17
2 days
Buffalo, New York, United States
USD 1495
USD 747 per day
Sep 12—13
2 days
New York, New York, United States
USD 1495
USD 747 per day




Negotiation is a basic means for resolving conflict and disputes in the workplace, home, and community. In this workshop, you’ll practice fundamental workplace negotiation skills through a series of role plays and experiential learning situations. The workshop covers:

  • Negotiation fundamentals
  • One-on-one approaches to negotiation
  • Small-group negotiation situations
  • Collective negotiations in a workplace setting

Key Topics

  • Communication skills for effective negotiations
  • Structuring negotiations to yield the best outcomes
  • Positional and interest-based negotiation approaches

Special Features

During this two-day workshop, you’ll gain insight into your own negotiation biases, weaknesses, and strengths, and build negotiation confidence and competency.

Who should attend

Labor relations, human resource, operations, and finance professionals who represent or support management in workplace negotiations.


Overview Sally Klingel is the director of labor-management relations programming for the Scheinman Institute, where she teaches, trains and provides organizational change consulting services to labor and management groups nation-wide. She specializes in the design and implementation of conflict ...