Who should attend
Labor relations, human resource, operations, and finance professionals who represent or support management in workplace negotiations.
About the course
Negotiation is a basic means for resolving conflict and disputes in the workplace, home, and community. In this workshop, you’ll practice fundamental workplace negotiation skills through a series of role plays and experiential learning situations. The workshop covers:
- Negotiation fundamentals
- One-on-one approaches to negotiation
- Small-group negotiation situations
- Collective negotiations in a workplace setting
- Become familiar with the basic building blocks of negotiation
- Learn how to plan a negotiation approach and strategy
- Practice the communication skills to surface underlying needs and interests
- Positional and interest-based negotiation approaches
Approach and Features
During this two-day workshop, you’ll gain insight into your own negotiation biases, weaknesses, and strengths, and build confidence and competency through a series of role-plays and simulations. Workshop features include a conflict style diagnostic tool addressing the five common styles of dealing with conflict.
- Conflict reactions and styles
- Structuring the negotiation discussion process
- Collaborative and competitive negotiation approaches
- Building trust through negotiation
Sally Klingel is the director of labor-management relations programming for the Scheinman Institute, where she teaches, trains and provides organizational change consulting services to labor and management groups nation-wide. She specializes in the design and implementation of conflict and negoti...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.