Who should attend
People who are about to or who have recently taken on the responsibility for managing others. Designed to give newly appointed front line managers, team leaders, supervisors and others a solid foundation in management skills.
Also project team leaders; specialists who regularly operate within the front-line management group; individual contributors on a progression plan for a front-line management role; people who would like to increase their portfolio of competencies and enhance their promotion opportunities.
About the course
Make sure your first steps as a manager are in the right direction.
Why choose this programme?
Are you transitioning into management? This programme will provide you with the toolbox you need to succeed as a front-line manager.
You’ll discover how to delegate, plan effectively and manage the work of others.
Explore the role of the front-line manager.
Apply proven techniques in planning, problem solving, and decision making.
Learn how to manage your time effectively.
Move from professional to manager. Gain the right skills you need for a successful move into a management role.
Gain the confidence needed to lead teams. Increase your personal effectiveness, problem solving and decision-making abilities.
See the road ahead. Leave with a clear direction for your first 6-12 months as a manager.
Over 3 days, you will cover the following topics:
- The role of the front-line manager
- Effective planning techniques
- Managing your priorities
- Decision making
- Problem solving
- Running effective meetings
- Communication skills
- Interpersonal skills
- Motivation techniques
- Managing performance
- Key aspects of human resource management
Videos and materials
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.