Foundations of General Management

Macquarie Graduate School of Management

How long?

  • in person
  • on demand

Macquarie Graduate School of Management


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Who should attend

  • Recently appointed general managers
  • Middle managers aiming to proceed to a higher level of management
  • Functional managers needing to broaden their skills
  • Executives who wish to increase their knowledge and management skills
  • Business managers who need to focus on their individual development as they build their career
  • All managers who are seeking to build core business skills and expertise

About the course

Face the challenges of leadership today

General managers are tasked with leading cross-functional teams, defining strategic directions, and making decisions in high-pressure situations.

This six-day, immersive program equips general managers and functional managers ready to step up to a cross-functional role with practical skills across six core areas.

Participants stay at the MGSM Executive Hotel & Conference Centre on Macquarie’s picturesque grounds, which offers four-star accommodation, superb dining, Wi-Fi, recreational facilities, a café and a lounge bar.

Key highlights

  • Learn from industry experts
  • Build your strategic leadership role
  • Coaching before and after the program

Program outcomes

Equip yourself with essential skills and knowledge as you learn from some of Asia-Pacific’s leading academics and practitioners, and network with fellow managers from some of Australia’s leading companies.

During this program you will:

  • Acquire relevant new skills and knowledge for broad-based general management roles
  • Develop the confidence and competence to tackle complex business problems
  • Challenge current thinking with exposure to new perspectives, developments and issues

What you'll learn

Day 1: Introduction and Strategic management

After you arrive in the late morning, the program will be introduced.

Strategy is making choices about your organisation’s today and tomorrow. In this session, you will learn how to identify opportunities and challenges in your business, industry and geography. You’ll study successful tools, frameworks and techniques for gaining a sustainable competitive advantage, and creating compelling visions that have your people moving together. This session is facilitated by Andrew Mikhail.

Day 2: Strategy and Marketing

Strategy continues on day 2, facilitated by Andrew Mikhail.

In the Marketing session, you will get to test and practice the latest and most effective marketing techniques being used by startups and leading multinationals alike. Through exercises and real-world cases, the session will shed new light on the ways you can identify viable options for profitable corporate growth based on what customers value. This session, facilitated by Sarah Duffy, shows you how to make better connections between your marketing strategy and bigger picture corporate strategy.

Day 3: Managing and leading change

Managers play a vital role in orchestrating change within an organisation. In this session, you will learn what change is and how to use it beneficially, while preparing people and reducing resistance to change. You’ll also learn how to identify opportunities and challenges in your business, create compelling visions that have your people moving together, and discuss a variety of options for growth and innovation. Helen Campbell facilitates this session.

Day 4: Strategic negotiation skills

Managers increasingly require the ability to negotiate with both internal and external networks. This session will help you identify your individual negotiation style, and how to vary it to effect results in different situations. Drawing on real-world examples, this highly interactive session guides you through all stages of negotiation, examining common mistakes and illustrating best practices. The session is facilitated by Andrew Heys.

Day 5: Finance

Successful general or specialist managers at senior level must understand the language of finance in order to make value-adding decisions and manage risk. This session begins with a thorough primer on the three main financial statements, then shows you how to analyse trends and ratios in profitability, working capital, liquidity and capital structure, asset efficiency and investment returns. You’ll learn how to turn this understanding into value for stakeholders. Jennifer Harrison facilitates this session.

Day 6: Developing as a leader

General managers play a pivotal leadership role in their organisations—but great leaders are not born overnight. In this session you will use advanced psychological research and case studies to investigate what leadership actually is and how it applies to the general manager’s role. You’ll also be given practical ideas on how to develop and cultivate your skills as a leader in the future. Paul Kirkbride facilitates this session.

There will be a farewell lunch before your departure.


Andrew Heys

Dr Andrew Heys is currently Director, International Engagement for the Faculty of Business and Economics, at Macquarie University. As Director, Dr Heys initiates evaluates and oversees international projects across six departments that relate to: international mobility (for students and staff), i...

Jennifer Harrison

Jennifer has a unique professional toolkit developed over 25+ years of service to business and finance. At the core of her skillset is a broad and deep understanding of corporate finance, strategy and risk. These technical skills are enhanced by her connective creativity, critical thinking and in...

Andrew Mikhail

Andrew is a proven General Manager and Board Director with a track record of achieving results via inspiring leadership, financial discipline and a strong focus on strategy, innovation, business partnerships and customer engagement. Andrew is Head of Commercial Partnerships at the Parramatta Eel...

Paul Kirkbride

Paul Kirkbride has worked as an academic, organisational change and leadership consultant, and Chief Learning Officer for a Fortune 500 and two of the world’s top executive leaders. Prior to joining Macquarie Business School (MGSM), Professor Kirkbride was Deputy Dean, Executive Education at Melb...

Helen Campbell

Helen specialises in Organizational Change, Change Management, Change Leadership and Workshop Facilitation. She is a Master Accredited Change Manager (ACMM) and a Certified Professional Facilitator (CPF). She is author of Managing Organizational Change (Kogan Page London), co-author of The Effe...

Sarah Duffy

Sarah Duffy has a PhD in marketing from the University of New South Wales, and a strong practical background in strategy and brand marketing. She has published research concerning marketing, public policy, fairness and sustainability, informed by her career as a marketing professional and consult...

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Foundations of General Management at Macquarie Graduate School of Management

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