Who should attend
- Government employees who regularly collaborate with other divisions or peer agencies;
- Managers at companies who negotiate with government, advocacy groups and/or other stakeholders;
- Professionals at non-profit organizations who participate in interdivisional program management, coalitions with peer organizations, and/or cross-sector roundtables.
About the course
Managing challenging conversations and personalities has become even more daunting in the virtual environment. Using an interactive framework and small group exercises, this course will explore negotiation and communication strategies rooted in current research on barriers to effective online collaboration.
By the end of the class, students will be able to:
- Understand and address challenges inherent to online communication;
- Employ interactive strategies to engage meeting participants, and;
- Create inclusive online meeting space to promote widespread participation.
Rachel Milner Gillers is Faculty Chair of the Georgetown Negotiation Network and a conflict management consultant, mediator, and facilitator. She has created and delivered negotiation, mediation, and conflict management workshops for government, industry and non-profit clients worldwide. She spec...
Audrey J. Lee is a Senior Mediator at Boston Law Collaborative, LLC and Executive Director of the BLC Institute, a non-profit dedicated to providing education and training in all areas of dispute resolution. In addition to her teaching at Georgetown, she is also a Lecturer on Law at Harvard Law S...
Read more about Negotiations
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.