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Schulich Executive Learning Centre

Executive Leadership (Masters Certificate in Public Sector Leadership)

The changing face of public management

Next dates

Oct 21—25
5 days
Toronto, Canada
CAD 4150 ≈USD 3086
CAD 830 per day
Oct 26—30, 2020
5 days
Toronto, Ontario, Canada
CAD 4150 ≈USD 3086
CAD 830 per day


Transform your organization for sustained success as your leadership legacy

Leading Organizational Change

Change is never easy. To bring about significant organizational change, leaders must be able to identify what stage of transition employees are at, respond to resistance, communicate difficult change news in a way that fosters “buy-in” and build a critical mass of energy and support early in the change. The key is to understand what motivates employees and other stakeholders.

  • Understand the strategic framework for effectively planning, launching and implementing change
  • Learn practical tools and templates for working through difficult change issues
  • Increase confidence in how to motivate others and respond effectively to people’s concerns

Communicating With Impact

Effective leadership requires polished skills to engage diverse audiences at all levels. Critical communication skills, both written and verbal, accelerate career success and are essential to the cohesive and prosperous operation of any organization.

  • Gain new insights about your communication style tendencies and how they can both engage and disengage others
  • Present your ideas to executive audiences convincingly for increased buy-in and commitment
  • Write more clearly and persuasively to diverse readers

The Leader’s Challenge

The changing and complex public-sector environment requires a paradigm shift in thinking about leadership. This module explores the dynamics of individual and organizational leadership – how to lead with clarity and authenticity, and with courage and passion, from where you are in your organization.

  • Examine the relationship between leading and managing
  • What distinguishes effective leaders?
  • Clarify your vision, values and your leadership “brand”

Integrative Case Study and the Future of Public Management

Apply all the skills learned in this program to identify common issues and opportunities in public sector management.

  • Work on a case study where you will analyze, prepare options and propose recommendations
  • Senior public service guest speakers give their perspectives on advancing in the public sector

Who should attend

The program has been designed for:

  • Executives and senior managers at the federal, provincial or municipal levels of government, as well as the broader public sector, who are looking to increase the effectiveness of their department or agency
  • High-potential professionals in the public sector who wish to develop their skills to the next level and aspire to senior level leadership in the government or not-for-profit sectors
  • Public-sector leaders who will be succeeding to higher levels as current senior personnel retire
  • Professionals in the private sector who interface with government


Biography Alex is an internationally renowned management instructor specializing in the creation of innovative work processes and information systems. As co-founder of Digital 4Sight, a global technology-solutions consulting firm with headquarters in Toronto and San Jose, Alex specializes in str...
Biography Michelle brings more than 25 years of proven and successful leadership, coaching, training and consulting experience, including work with three of Canada’s Top-50 employers, a Financial Post Top-100 organization and a Greater Toronto 2011 and 2013 Top-50 Employer. Michelle is an organi...
Biography Gail is one of Canada’s most experienced negotiators and professional instructors in the field of business negotiating and innovative negotiated solutions. She is a Harvard University trained specialist in both collaborative and competitive bargaining methods, and facilitates negotiati...


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