Smith School of Business

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  • 4 days
  • online

Smith School of Business


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Who should attend

This program is designed for managers and business professionals in all functional areas who are charged with executing elements of the company’s strategic plan. The program is specifically designed for leaders and managers directly responsible for delivering key performance outcomes, increasing organizational profitability, and eager to learn about modern methods for enhancing productivity, minimizing waste, and improving the execution culture of the organization.

About the course

In today’s business environment, the task of achieving operational objectives and generating business value from projects and initiatives is substantial. A well-crafted strategy is a great place to start, but your customer isn't buying your plan. In the end, it's your ability to execute that truly moves the needle.

Within every organization are numerous barriers to getting things done. Increasing levels of complexity and uncertainty, rapid rates of change, and the balancing act of short-term versus long-term thinking all stand in your way. But with strong leadership and the right tools, you can beat the odds.

This program is your opportunity to focus on your unique execution challenges and best position your organization for future success.

Dynamic remote learning

Participate in the program from anywhere. Our remote learning platform combines live, interactive video instruction with breakout sessions, panel discussions, and expert Q&A.

In this program you will learn to:

  • Focus your vision and strategy around what is critical right now
  • Clearly articulate and prioritize your strategy, ensuring an execution orientation
  • Execute the impossible, gaining new approaches for speed and agility
  • Use models to help make sense of your environment
  • Remove the barriers to execution to ensure optimal use of energy and resources
  • Embrace digital transformation, moving critical customer-facing operations online
  • Identify and prepare for the opportunities and challenges in your changing business environment

Organizational Benefits

  • Find innovative ways to build capacity and do more with existing resources
  • Evaluate potential outcomes to crisis situations, and prepare for future events through modelling and simulation
  • Diagnose and close execution gaps, ensuring new strategies effect the desired change
  • Explore ways to execute results in the face of increasing compliance and regulatory requirements
  • Achieve short-term goals while positioning your organization for long-term success
  • Increase employee engagement and commitment through periods of immense change
  • Foster and reinforce a strong culture of execution and success

Personal Benefits

  • Compare your organization's ability to execute to your competitors by completing a comprehensive execution diagnostic of your organization
  • Identify the unique behaviors of an execution leader and demonstrate your ability to effectively deliver your organization’s strategy
  • Improve time management and productivity by identifying personal execution barriers whether working remotely or in traditional office settings
  • Learn about the importance of candor and empathy in navigating difficult conversations
  • Evaluate your personal assumptions about how organizations "get things done" and determine if they are holding you back
  • Network with fellow leaders from across the country, sharing best practices from across industries and sectors

Program content

The program leverages the educational power of multiple teaching tools, including class discussions, exchange of ideas and perspectives with faculty and fellow participants. Hands-on experiential learning is provided through a goal-setting simulation, opportunity for one-on-one coaching, and application of leading-edge execution tools and techniques. Participants will also have the benefit of using a proprietary assessment tool that quantifies the Cost of Execution (COEx) or 'drag' on execution performance and compares it to other organizations in your industry.


  • Establishing realistic targets that stretch the organization and promote growth
  • Best practices (e.g, 4DX, Hoshin Kanri, Balanced Scorecard, Operating Plan) in alignment to prioritize objectives, tactics, and performance metrics on achieving the most important goals
  • Modern budget and prioritization approaches that allocate resources to their most productive uses
  • Establish a day-to-day rhythm for execution that increases momentum and keeps everyone aligned to deliver on the strategy.
  • Exploring the potential risks and benefits of making mid-course corrections


  • Expanding organizational involvement in the planning process to create alignment and commitment
  • Socializing strategy so everyone in the organization understands their role, how to do it and why it’s important
  • Explore cases where organizational leaders needed to make bold moves to ensure long-term survival
  • Legitimizing execution performance as essential for strategic success
  • Identify the behaviors that make an execution leader unique
  • Best practices (e.g., Lean) that improve productivity and remove waste
  • Improving ineffective business processes


  • Learn the different types of organizational execution levers (e.g., structure, agility, technology, leadership etc.) and their benefits in terms of executing the strategy
  • Orchestrate balance between execution discipline and agility – how do you choose the right lane for execution?
  • Identify your organization’s primary execution barriers and how to detect them
  • Leveraging digital technology and analytics to improve collaboration, knowledge-sharing and productivity
  • Improve your organization’s ability to lead and manage projects to deliver on goals and objectives
  • A simulation that provides hand-on application to highlight the benefits and potential pitfalls of performance indicators


  • Discuss the role of execution in sustaining long-term performance and improving resilience
  • Complete a proprietary assessment (Cost of Execution COEx) to determine the degree to which execution barriers are creating a drag on progress and wearing down resources
  • Legitimizing cultural barriers to execution such as silo mentality and organizational politics
  • Modern evidence-based approaches to building organizational commitment and engagement
  • Designing work spaces that enhance productivity and employee satisfaction

Dynamic Remote Learning

Participate in the program from anywhere. Queen’s Executive Education remote learning programs combine live, dynamic video instruction with breakout sessions, panel discussions, and expert Q&A.

Our learning platform is fully encrypted, allowing you to connect securely from home, office or anywhere in between.

Remote programs are designed to fit within your schedule, allowing you to learn new skills and immediately put them to work.


Kathryn Brohman

Associate Professor & Distinguished Faculty Fellow of Management Information Systems Associate professor at Smith School of Business, Kathryn had lead the development of the strategy execution, project management, and project leadership curriculums since she arrived in 2003. She is co-auth...

Barry Cross

Assistant Professor and Distinguished Faculty Fellow of Operations Strategy Barry Cross is an expert and thought leader in innovation, execution and operations strategy. He joined Smith School of Business after nearly 20 years in the automotive and manufacturing sectors with Magna, Autosystems...

Paul Roman

Adjunct Associate Professor Paul Roman has been researching and lecturing in operations management with emphasis on reliability and maintainability and modeling and simulation for over 15 years.  His 20-year military career included duty with 4 Canadian Mechanized Brigade Group in Germany, Off...

Jay Handelman

Associate Professor and Associate Dean (Faculty) Jay Handelman is an Associate Professor of Marketing at Smith School of Business. He was the founding Director of Queen''s Centre for Corporate Social Responsibility. His research and teaching interests centre on ways in which marketers integrat...

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Execution at Smith School of Business

From  CAD 4 950$4,122
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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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