Employee Engagement and Strategic Leadership: the Manager's Course

This program teaches managers, directors and vice-presidents how to use leadership techniques that engage employees to contribute more, adapt quickly to everyday change and stress and maintain highly productive working relationships.

You will learn to evaluate various current working relationships with staff and your own bosses, and apply new productivity-building techniques immediately into your workplace.

What You Will Learn

• Master the principles of employee engagement to build highly productive, results-driven business teams
• Introduce local leadership practices that involve staff and achieve higher levels of commitment
• Understand the root causes of poor performance, job stress and employee mismanagement
• Evaluate your own organization’s health and resilience, plus new ways to lead
• Use engagement strategies to effectively manage projects and business teams
• Assess your own level of engagement and find new ways to engage others
• Use the processes of appreciative leadership to establish highly productive and motivated teams
• Practise appreciative leadership behaviours and learn to engage others when solving difficult problems
• Establish drivers to improve operating performance in small and large departments

Content

Employee Engagement

• The key drivers of employee engagement
• The critical role of management in employee engagement

Appreciative Leadership Strategies to Actively Engage Employees and Achieve Outstanding Productivity

• Managing in the ‘real world’
• What it takes to achieve productivity, emotional wellness and resilience: appreciative leadership

Appreciative Leadership Behaviours for Building a Productive and Resilient Team

• Appreciative intelligence in re-framing problems as potential solutions
• Appreciative inquiry as a problem-solving technique and way of communicating
• Appreciative leadership provides teams with the energy to manage change.

Appreciative Communication and Motivation Techniques for High Performance Workplaces

• Motivation acceptances: how leadership talk affects day-to-day employee behaviour
• Communication strategies that engage staff and impact performance

Three Types of Leadership Talk, Three Different Impacts

• Directive talk: Create clarity
• Supportive talk: Build confidence
• Inquisitive talk: Learn, build ownership and accountability

Strategic Engagement Practices and Self-Management: Building Supportive Work Relationships

• Integrating appreciative dialogue into areas of everyday management most related to sustaining employee
• engagement.
• Increasing employee accountability and ownership
• Requesting changes in behaviours
• Managing performance
• Negotiating fair outcomes in conflict situations

Learning to Appreciate Your Situation and Yourself