Rady School of Management

Emotional Intelligence II: Developing Relationships

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About the course

Building stronger, more productive teams requires and emotionally intelligence leader. The truth is that regular old IQ, technical know-how and subject expertise only get you so far in business today. Emotional Intelligence, or EQ, is the ability to manage your emotions and connect with others. This ability is critical in our culturally diverse, dispersed, fast-paced, global workplaces — and will make all the difference to your career.

While the first Emotional Intelligence course introduces the concept, the second part builds on the practical application of the theories to develop stronger relationships with individuals and to manage emotions in group dynamics.


  • Managing Relationships—Build on the first course’s practical applications and continue role play to reinforce your skill sets

  • Overcoming Technology—Learn how to manage emotional exchanges via email, conference call, and other impersonal forms of communication

  • Group Dynamics—Understand how to manage emotions of multiple people in any kind of collaborative situation.

  • Positive Motivation—Get your team motivated by setting goals and creative a positive work environment where everyone is appreciated and working toward the same objective.


  • Strengthen your EQ practice
  • Expand your own emotional awareness
  • Enable your team to perform at their highest level

Who should attend

Anyone who has taken Emotional Intelligence will gain more practice in applying the concepts and gain new knowledge to build on what we’ve already learned. Even if it has been years since taking the first course, part two will review and reaffirm your EQ goals from the first course.

Trust the experts

Rebecca Johannsen

Dr. Rebecca Johannsen currently teaches Speech and Communication at Mercy College in New York, as well as Theatre at NYU’s Tisch School of the Arts. Dr. Johannsen holds a Ph.D. in Theatre from the joint doctoral program at UC Irvine and UC San Diego. She also holds a Master’s degree in Theatre fr...


Ernie Mendes

Dr. Ernie Mendes is an organizational psychologist, and an executive trainer. He has been providing training & development in the private and public sector since 1988, working with Managers, Scientists, Researchers, Law Enforcement, Educators, Engineers, Sales & Marketing Professionals, C...


Course reviews

Emotional Intelligence with Rebecca Johannsen and Ernie Mendes