- 2 days
- in person
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.
Who should attend
This course is intended for employees at any level who work in teams.
About the course
Working in teams is a difficult task. Functioning together as a high-performing team requires intentional teamwork. You will develop your competency in team building, interpersonal skills, building and sustaining trust, effective use of influence, and collaboration in this experiential and interactive two-day course. You will gain a practical understanding of how to evaluate and sustain your effectiveness on teams and the specific actions you can take to help move your team toward higher performance.
- Discuss best practices for participating on high-performing teams
- Use interpersonal skills to respond appropriately to the needs and feelings of team members
- Discuss best practices for implementing collaborative relationships among team members
- Discuss appropriate techniques for influencing others
Building Effective Teams
- Characteristics of Effective Teams
- Building and Sustaining Trust
- Working with Virtual Teams
Interpersonal Skills for Teams
- Interpersonal Skills Overview
- Effective Communication Practices
- Cultivating Interpersonal Relationships
- Building Relationships
- Collaborating in Teams
- Creating a Collaborative Culture
- Principles of Influencing
- Influence and the Brain
- Influencing Techniques
- Module Capstone: Planning for Influential Conversations