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Management Concepts

Effective Teams

Available dates

Mar 5—6, 2020
2 days
Washington, District of Columbia, United States
USD 859
USD 429 per day
Sep 17—18, 2020
2 days
Washington, District of Columbia, United States
USD 859
USD 429 per day


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About the course

Working in teams is a difficult task. Functioning together as a high-performing team requires intentional teamwork. You will develop your competency in team building, interpersonal skills, building and sustaining trust, effective use of influence, and collaboration in this experiential and interactive two-day course. You will gain a practical understanding of how to evaluate and sustain your effectiveness on teams and the specific actions you can take to help move your team toward higher performance.

Learning Objectives

  • Discuss best practices for participating on high-performing teams
  • Use interpersonal skills to respond appropriately to the needs and feelings of team members
  • Discuss best practices for implementing collaborative relationships among team members
  • Discuss appropriate techniques for influencing others

Course Topics

Building Effective Teams

  • Characteristics of Effective Teams
  • Building and Sustaining Trust
  • Working with Virtual Teams

Interpersonal Skills for Teams

  • Interpersonal Skills Overview
  • Effective Communication Practices
  • Cultivating Interpersonal Relationships


  • Building Relationships
  • Collaborating in Teams
  • Creating a Collaborative Culture


  • Principles of Influencing
  • Influence and the Brain
  • Influencing Techniques
  • Module Capstone: Planning for Influential Conversations

Who should attend

This course is intended for employees at any level who work in teams.

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