Effective Negotiations in the Workplace
High-performing managers negotiate everyday—with colleagues, among teams, with other departments, and even with other companies and external stakeholders. While the positions and parties may vary, the outcomes often dictate team and organizational success. Good negotiation skills and outcomes are essential to getting things done, achieving mutually positive results and building high value relationships.
In this program, you’ll learn the specific steps of the negotiation process. Through interactive role-playing, case scenarios, peer discussion, and review of proven business negotiating strategies, this program will help you think through challenging situations and trade-offs to become a more effective negotiator.
How You Will Benefit
- Learn the different types of negotiation
- Prepare for negotiating with different stakeholders
- Understand the BATNA approach and how to use it
- Deflect “dirty tricks” used in negotiations
- See when and how to separate people from the problem
- Find common interests to move beyond stated positions and create outcomes that strengthen relationships
Day 1 - The Negotiation Process
- Discover the process and skills of mutual gains negotiation
- Prepare for open and honest negotiation discussions
- Learn how to negotiate "interests" rather than "positions"
Day 2 - Personal Influences in the Negotiation Process
- Learn how to separate the people from the problem
- Understand your perceptions and emotions to avoid getting "triggered"
- Learn to intelligently “give and take” during the negotiation process
- Discover how to deal effectively with people who don’t play fair
FIRST DAY - Includes breakfast, lunch, breaks and dinner
- Check-In and Breakfast 7:30 a.m. - 8:15 a.m.
- Course 8:15 a.m. - 5 p.m.
- Dinner 4:30 p.m. - 10 p.m.
LAST DAY - Includes breakfast, lunch and breaks
- Breakfast 7:30 a.m. - 8:15 a.m.
- Course 8:15 a.m.–5 p.m.
- Dinner 4:30–10 p.m.
Who should attend
Mid- to senior-level managers and project managers who negotiate regularly with internal teams and departments, external stakeholders, companies, or suppliers.