Who should attend
Managers looking to develop effective communication skills to guide employees through performance and conflict hurdles.
About the course
Managing performance and conflict are an essential part of every employee’s job. Managers have the role of assisting employees through this journey by communicating in a way that allows employees to adequately define problems and create solutions. This dynamic builds employees commitment toward personal and organizational success.
As part of the class, UGA football greats Kevin Butler (AB ’18) and Rennie Curran (BBA ’17) will share examples of coaching techniques from their experiences as football players and how those lessons apply to the modern workforce.
- Define the value of coaching and feedback
- Learn how to assess employee performance adequately and effectively communicate with employees
- Develop feedback language that builds receptivity and functional change
Course includes program materials, snacks, meals, and parking
Education PhD, Business Administration, Management, University of Central Florida, 2006 MA, Human Resource Management, Rollins College, 1998 BA, Political Science, George Mason University, 1993 Research Interests Behavioral ethics Social exchange/workplace relationships Workplace deviance/aggr...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.