About the course
We interact and communicate with others every day. Sometimes, these interactions go smoothly, often they involve more conflict than we would desire, damaging our ability to effectively achieve our goals. Conflict resolution is the art and science of securing agreements between two or more interdependent parties that maximize their gains and minimize their losses. This course will help you develop your negotiation and conflict resolution skills through a series of exercises and analysis that will immerse you in deal-making and dispute resolution to highlight the concepts and strategies that underlie effective communication in service of positive outcomes and satisfying relationships.
This masterclass is delivered in conjunction with the Dispute Resolution Research Center of the Kellogg School of Management, Northwestern University.
Nour Kteily is an Assistant Professor of Management and Organizations. His research uses the tools of social psychology to investigate how and why social hierarchy and power disparities between groups emerge, and how this influences intergroup relations and prospects for conflict resolution. He i...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.