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Dale Carnegie Training

Dunkin Leadership Development Subscription

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Inspire your managers to achieve the unexpected. The Dunkin' Leadership Development Subscription will help you increase retention of your best employees through more effective leaders. When supervisors are engaged, employees can see the difference, and so will your customers. More efficiency, better customter service and increased loyalty all make for the type of restaurant experience every franchise owner wants.

This package provides people with direct responsibility for a team (or who have been identified as having management potential) with the skills needed to inspire teams and model the behaviors needed to hit their goals.

The learner experience is convenient and engaging -- your managers can attend training when it's right for them, gaining skills over time in areas that have a critical impact on your business. The content in this collection normally sells for $850, but Dunkin' franchisees can purchase for only $143. Develop leaders, retain employees, and save big with this 1-year package!


There are two leadership certificate paths included in this package. Employees may follow a certificate path or pick and choose courses from either.

Dunkin' Supervisor Certificate

Meetings That Work (2hr Workshop)

Effective meetings can save your organization significant amounts of time, and help participants feel productive. This two-hour Live Online course is a much needed antidote for any person or organization suffering from poorly managed meetings.

Powerful Conversations to Engage Your Workforce (1hr Webinar)

Great conversationalists are able to find connections with others by asking the right questions and learning others' likes and dislikes. Hone the skills needed to have powerful conversations that will improve professional relationships, build trust, and get real results.

Secrets of Motivation (2hr Workshop)

To achieve your strategic objectives, you first need to learn what motivates employees to work to their full potential. Secrets of Motivation will teach you how to become a leader who is known for getting results through inspiring other people.

Step Up to Leadership (2 session, 6hr Workshop)

This program will smooth your transition from individual contributor to supervisor. You will learn the basics like delegation, time management, and performance appraisal techniques. You'll collaborate with others in similar roles, gaining insights into the more advanced aspects of leadership.

Dunkin' Management Certificate

A Manager's Guide to Sustainable Employee Engagement (3 Sessions)

This course focuses on the business value of engagement: understand the steps managers like you can take to generate engagement and sustain higher levels of motivation among every team member.

Coaching for Improved Performance (2hr Workshop)

Accountability starts with clearly defined performance objectives. This workshop provides effective coaching techniques and other tools to help close the gap between expected performance and actual results.

Building Your Power Team (2hr Workshop)

This workshop will help you assess your team, and ask the right behavior-based questions. The interviewing techniques you gain will help you differentiate candidates and choose the right person for the team. Then, once an individual is hired, you'll learn how to successfully on-board them, building their trust in you as a leader, and in their new team.

Secrets to Leading with Assertiveness (1hr Webinar)

In this webinar, you will learn to build on your strengths, advocate for what you need to be successful and use the right language to do so. You will learn strategies to boost your confidence, 10 tips to build assertiveness and the Dale Carnegie principles of cooperation to influence and effectively lead.

Who should attend

Managers and supervisors at your restaurants who you want to develop into leaders, and any employee who needs to improve core leadership and communication skills.

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