Digital Innovation and Emerging Technology

UNSW Business School

UNSW Business School


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Who should attend

Individuals faced with technology related decisions, who are seeking an understanding of the innovative potential of new technology and best practice on how to successfully manage the introduction and utility of technology.

About the course

Explore the probable and possible directions that digital-led innovation will take in your organisation

Managers and Leaders at various levels of seniority and across all industries are being asked to deal with an expanding list of new technologies such as AI, Blockchain, Augmented Reality, The Internet of Things (IoT) and 3D printing. Many of these new technologies will open up huge new avenues of innovation, drive shifts in business strategy and create whole new business models.

This program will help you answer the inconvenient question that comes with technology driven change "How do I manage, and be accountable for, something I don't completely understand?”

What you'll learn

The Program focuses on:

  • Recognising the potential impacts of Disruptive Innovation and the methodologies to identify and evaluate the technologies that potentially will be disruptive to their organisations
  • Demystifying emerging technology and Understanding the art of the possible with of real life examples of how organisations are leveraging disruptive technologies
  • Build the “Smart Questions” you need to be asking internally and to your technology partners about how your organisation will adapt to technology disruption
  • Building agility into your organisation – the change that needs to happen to prepare your organisation for digital innovation

How you'll learn

In preparation for the program, participants will be provided a list of readings to stimulate thought and a series of online optional quizzes to test their knowledge of core concepts. The 2 days will be heavily interactive using case studies, workshops and simulations to make sense of these complex topics in an engaging way. Guest speakers will share their real-world experiences, best practices and traps to avoid.

Following the program participants will be invited to complete a short strategy reflection of two to three pages which will be reviewed and commented on by the course leaders


Day 1 - Digital Innovation Implementation Foundations

  • The impact of technology on Business Models and building the business case for change
  • Disruptive Innovation, how to identify the technologies that potentially will be disruptive to your organisation and industry
  • Develop the tools and techniques used for adapting these disruptive technologies to your organisation

Day 2 - Disruptive Technology Deep Dives

  • The Top 10 Technology Trends you need to be aware of
  • Examining in detail some of the more impactful disruptive technologies currently being experienced and how they are shifting the competitive environment
  • What are the potential opportunities and risks associated with these emerging technologies?

Menu of technologies that will be covered

After an introduction to the top ten trends in emerging technologies, listed below, participants have the opportunity to experience a deep dive into some of the technologies that are having the most significant business impacts today, through real life examples of how they are being deployed.

  • Autonomous Things - that use AI to automate functions previously performed by humans. These include robotics, vehicles, drones, appliance, agents.
  • Augmented Analytics - focuses on a specific area of augmented intelligence. Augmented analytics uses automated machine learning to transform how analytics content is developed and displayed. Examples of this include using natural language processing to read quarterly reports.
  • AI-driven Development - explores the evolution of tools, technologies and best practices for embedding AI capabilities into applications. It also explores the use of AI to create AI-powered tools used in the development process itself.
  • A Digital Twin - is a digital representation of a real-world entity or system. The goal of digital twins is to improve the efficiency/ capacity of the business, manufacturing facility or system.
  • Edge computing - describes a computing topology in which information processing and content collection and delivery are placed closer to the sources and repositories of this information.
  • Immersive Experiences - which include Conversational Agent platforms, Virtual Reality, Augmented reality and Mixed reality solutions.
  • Blockchain – which is a type of distributed ledger. A distributed ledger is an expanding chronologically ordered list of cryptographically signed, irrevocable transactional records shared by all participants in a network. Blockchain and other distributed-ledger technologies provide trust in untrusted environments, eliminating the need for a trusted central authority.
  • Smart Spaces – which are a physical or digital environment in which humans and technology-enabled systems interact in increasingly open, connected, coordinated and intelligent ecosystems. Multiple technologies contribute to smart spaces including the Internet of Things (IoT), Big Data, Artificial Intelligence and Edge Computing.
  • Digital Ethics and Privacy - are growing concerns for individuals, organizations and governments. Consumers are increasingly aware their personal information is valuable and are demanding control. Organizations recognize the increasing risk of securing and managing personal data, and governments are implementing strict legislation to ensure they do.
  • Quantum Computing - is a type of nonclassical computing that operates on the quantum state of subatomic particles (for example, electrons and ions) that represent information as elements denoted as quantum bits (qubits).


Max Theseira

Max is a seasoned transformation executive effecting large complex business change and organisational cultural change across the public and private sector. He has more than 20 years experience working to enable business change across a range of industries including manufacturing telecommunicatio...

Digital Innovation and Emerging Technology at UNSW Business School

From  3850 AUD$2,797

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