Difficult Conversations: What to say and How to say it

Rady School of Management

Rady School of Management

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Who should attend

This course is appropriate for any executive or leader who conducts difficult conversations with co-workers, employees, bosses, clients or others.

About the course

Many business situations challenge even the most experienced and skillful communicator. Whether you are facing a difficult conversation with a stakeholder, colleague or employee, how you handle these conversations can determine your success or failure. Difficult Conversations will teach you how to effectively communicate to achieve desired goals.

FEATURES & BENEFITS

  • Apply the skills you learn in this program immediately and make an impact in your conversations surrounding any difficult situation
  • Gain confidence to start difficult conversations
  • Build trust and show you are listening-increase your skills in constructive dialogue
  • Navigate emotional issue & complex topics with confidence & consistency
  • Effectively listen and get credit for listening from others
  • Learn how to give actionable feedback

Experts

Ernie Mendes

Dr. Ernie Mendes is an organizational psychologist, and an executive trainer. He has been providing training & development in the private and public sector since 1988, working with Managers, Scientists, Researchers, Law Enforcement, Educators, Engineers, Sales & Marketing Professionals, C...

Videos and materials

Difficult Conversations: What to say and How to say it at Rady School of Management

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.