Developing Your Intelligence to Lead Change and Other Critical Initiatives

Available dates

Jan 29, 2020
Toronto, Ontario, Canada
CAD 495 ≈USD 374
CAD 495 per day
Mar 12, 2020
Houston, Texas, United States
USD 475
USD 475 per day
Apr 22, 2020
Philadelphia, Pennsylvania, United States
USD 475
USD 475 per day
+9 more options


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About the course

Become a more agile leader by learning tactics to influence-up, collaborate cross-functionally, and motivate direct reports to forge partnerships up, down, and across the organization. From new technologies to increasingly demanding customer expectations to new generations entering the workforce, we are all are bombarded with never-ending change. Are you frustrated that no matter what you try, your change initiatives seem to either fail outright or produce gains that don't last? The reality is that as many as 70% of organizational change efforts fall short of expectations. Yet, your team's impact and your career progress hinge on your ability to lead successful and sustainable change. In this dynamic workshop, you’ll get beyond the buzzwords and leverage a proven formula for change. The CQ® System for Developing Change Intelligence® is based on decades of leading transformational change across diverse industries, years of conducting global research on managing change, and study into the psychology and neuroscience of change. Through highly-interactive exercises and real-life examples you’ll learn how to:

  • Overcome resistance to change by reframing resistance from enemy to ally and using it as a powerful source of information to lead others to embrace change
  • Enlighten the head, engage the heart, equip the hands to get people moving in positive, new directions so change sticks
  • Become a more agile leader by learning tactics to influence-up, collaborate cross-functionally, and motivate direct reports to forge partnerships up, down, and across the organization
  • Diagnose your own Change Intelligence, and build the CQ of the people and teams you lead
  • Develop your CQ to drive change that gets results, recoups your investment, and makes a bottom line difference for your organization, team and career
  • Emerge as a more competent and confident - and less stressed and frustrated – leader of change

Time Allocation - Topics

  • 5% taking charge of change – the "change leader" is you
  • 15% your change intelligence/cq – your strengths and blind spots
  • 15% coaching to adapt your style to build relationships and engage for change
  • 15% tactics to influence-up to engage executives, influence across to engage peers, and influence “down” to engage direct reports to forge alignment and accelerate execution
  • 10% science-based strategies to reframe resistance from enemy to ally and shift from complaints to commitment
  • 15% building change intelligent teams and turning-around struggling projects
  • 10% leading change intelligent initiatives that achieve results, use effective processes, and positively involve stakeholders
  • 5% communicating for change and telling the story that connects heart, head, and hands
  • 5% creating an agile and change-capable culture for your team and organization
  • 5% reflection and application to “back-home” change challenges


  • Primary -- Leading Change
  • Secondary -- Leadership Development
  • Tertiary -- Engaging and Teaming

Trust the experts

Barbara Trautlein

Barbara A. Trautlein, PhD is author of the best-selling book Change Intelligence: Use the Power of CQ to Lead Change that Sticks, principal and founder of Change Catalysts, and originator of the CQ System for Developing Change Intelligent Leaders and Organizations. For over 25 years, Barbara has ...


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