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Duke Corporate Education

Delivering Business Value

Nov 19—21, 2019
3 days
Sandton, South Africa
ZAR 22425 ≈USD 1500
ZAR 7475 per day
Sep 14—16, 2020
3 days
Sandton, South Africa
ZAR 22425 ≈USD 1500
ZAR 7475 per day

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Delivering Business Value teaches the mindset and toolsets that enable all of those engaged at the strategic, portfolio and work leadership perspectives to make decisions that create the maximum possible business value. You will do this through participation in discussions, calculation exercises, case studies and a business board game simulation.

Key takeaways:

  • Recognise how to capture full business value from the execution of strategy, whether due to the strategy itself, or selection of the portfolio that enables the strategy or the actual execution of project-based work that makes the portfolio a reality.
  • Explore the definition of value in terms of finance, strategy and business benefits.
  • Identify how you contribute to creating value from your role.
  • Learn about the different drivers to create value, leveraging financial, strategic, planning and risk concepts to fully understand the actions to drive value.

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The University of Auckland Business School

Business Process Improvement

Next dates

Mar 24—25, 2020
2 days
Auckland, New Zealand
NZD 2095 ≈USD 1317
NZD 1047 per day


Learn business process improvement methodology to optimise your workflow and achieve growth.

This course has been developed for anyone who is embarking on a business process improvement initiative. It is designed to provide the foundation tools for establishing a team and executing an improvement initiative.

The course will provide participants with the ability to apply the key tools confidently in their work place. You will be able to establish the right team and follow a consistent proven process using the toolset. We will start at the fundamentals of flow charting, move through to process maps and Value Stream Mapping.

We will address the following issues:

  • Identifying the process set
  • Understanding organisational processes
  • Mapping your current business status
  • Identifying the improvement opportunities
  • Mapping the proposed process
  • Implementation

Topics covered

The primary focus is on the toolsets required to execute an improvement initiative. Participants will work in small teams on a series of workshops, developing a practical improvement initiative and demonstrating the competence to initiate a project.

The sequence and content for the course will broadly follow this agenda:

  • Understanding your core processes
  • The improvement opportunities we seek
  • Establishing a cross functional improvement team
  • Working with a team charter
  • Toolset for implementation
  • Implementation plan
  • Measuring success


You will:

  • Understand and have the ability to apply the implementation toolset
  • Develop the ability to lead a team in process improvement
  • Learn a structured and disciplined process improvement methodology

Your organisation will:

  • Select the right people to participate in an improvement initiative
  • Secure improved engagement scores from those who participate
  • Influence the organisation to adopt the methodology consistently

Who should attend

  • Anyone leading or participating in a process improvement initiative
  • The key influencers who understand the improvement imperative


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