Dealing With Conflict in the Workplace

Cyprus International Institute of Management

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Cyprus International Institute of Management

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Who should attend

  • Business owners, Directors, senior managers, line managers
  • HR Professionals
  • Employees from all managerial levels or/and industries (both in the public and the private sector)

About the course

The purpose of the workshop is to help participants, see conflict as an opportunity for growth and development of business and personal relationships, rather than as a problem to avoid. It will also provide analytical and practical skills on how to resolve and manage conflict situations effectively.

Programme Focus

  • What is conflict
  • Types of conflict
  • Why conflicts arise
  • Modern workplace realities
  • Conflict as a process
  • Conflict management strategies

Key Outcomes

On completion of this course/workshop participants will be able to:

  • Recognize the nature of conflict and why it occurs in the workplace
  • Identify and assess their personal conflict resolution style and how to adapt it to the various conflict situations
  • Identify and evaluate the various conflict management strategies a company can use to manage conflict at work.

Experts

Dealing With Conflict in the Workplace at Cyprus International Institute of Management

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.