Cross-Cultural Issues in Conflict (DR210)
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This workshop provides a detailed examination of the role culture plays in conflict and conflict resolution. Participants will learn to understand and anticipate cultural differences in conflict exchanges. Discussions and workshop activities will focus on cross-cultural communication techniques to enhance conflict ressolution.
- Review of dispute resolution methods
- Cross-cultural exercises
- World views of cultural differences
- Communication/perception process
- Culture defined
- High/low context
- Attribution theory
- Culture, values and conflict