ILR School

Cross-Cultural Issues in Conflict (DR210)

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About the course

This workshop provides a detailed examination of the role culture plays in conflict and conflict resolution. Participants will learn to understand and anticipate cultural differences in conflict exchanges. Discussions and workshop activities will focus on cross-cultural communication techniques to enhance conflict ressolution.

Program Highlights

  • Review of dispute resolution methods
  • Cross-cultural exercises
  • World views of cultural differences
  • Communication/perception process
  • Culture defined
  • High/low context
  • Attribution theory
  • Culture, values and conflict

Trust the experts

Katrina Nobles

Katrina Nobles is the Director of Conflict Programs for the Scheinman Institute on Conflict Resolution at the Cornell University School of Industrial and Labor Relations, focusing on educating the next generation of neutrals and practitioners on campus and in the workplace. Nobles designs curricu...


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