Cross-Cultural Issues in Conflict (DR210)
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About the course
This workshop provides a detailed examination of the role culture plays in conflict and conflict resolution. Participants will learn to understand and anticipate cultural differences in conflict exchanges. Discussions and workshop activities will focus on cross-cultural communication techniques to enhance conflict ressolution.
- Review of dispute resolution methods
- Cross-cultural exercises
- World views of cultural differences
- Communication/perception process
- Culture defined
- High/low context
- Attribution theory
- Culture, values and conflict
Trust the experts
Katrina Nobles is the Director of Conflict Programs for the Scheinman Institute on Conflict Resolution at the Cornell University School of Industrial and Labor Relations, focusing on educating the next generation of neutrals and practitioners on campus and in the workplace. Nobles designs curricu...