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Thunderbird School of Global Management

Available dates

On demand
USD 990


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About the course

Identify and understand cultural communication differences so that you can better prepare for achieving effective communication in a multicultural environment.

  • Understand different levels of culture by improving self-awareness and communication skills through the examination of your cultural orientation.
  • Explore the impact of cultural differences on managerial communications and meeting etiquette.
  • Enhance your capacity to work in global teams and improve your ability to give feedback to team members.
  • Distinguish the differences between stereotypes and generalizations when assigning particular cultural orientations to a society, group, organization, team or individual.
  • Examine how global diversity and inclusion will impact your company.
  • Learn how to leverage individual contributions to foster creative problem-solving.

Curriculum Highlights

Topics Covered

  • Cross-Cultural Communication in the 21st Century
  • Self-Awareness and Knowing Your Cultural Orientation
  • Global Teams and Communication Analysis
  • Open Attitude (Stereotypes and Generalizations)
  • Diversity and Inclusion
  • Global Leadership and Style Switching
  • Feedback in Cross-Cultural Settings
  • Global Team Challenges

To earn the Executive Certificate or individual "Certificates of Completion," participants must:

  • Participate in weekly facilitated discussion forums
  • Complete the End-of-Course Assessment with a score of 80% or higher
  • Complete the End-of-Course Survey

Who should attend

  • Working Professionals – Improve your marketability in today's global marketplace.
  • Experienced Executives – Gain expertise in a global business focus area.
  • Post-Graduate Degree – Focus on a specific business area to enhance your global knowledge.

Trust the experts

Denis Leclerc

Areas of Expertise: Cross-cultural communication and management, Global negotiations, Leading with a global mindset Courses: Communication & Negotiations, Cross Cultural Communication, Cross Cultural Negotiations, Global Negotiations, Multicultural Teams & Leadership Professional Bio: Dr....


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