Crisis Communications: Strategies for Successfully Leading Through A Crisis

McCourt School of Public Policy

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McCourt School of Public Policy

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Who should attend

  • Communications professionals interested in learning useful strategies and practical skills for managing a crisis;
  • Executives responsible for developing organizational strategic and crisis plans; and
  • Leaders in strategic or public-facing roles who may be the public face of a crisis response.

About the course

In the age of Twitter, cell phone videos, and nonstop news, organizations and individuals are more vulnerable than ever to major crises. In this crucial two-day course, you’ll learn how companies, campaigns, public agencies, and organizations of all kinds can prepare for and navigate any type of crisis. Through a combination of lectures, case studies, and exercises drawn from real-world events, you’ll learn to apply strategies and practical tactics to help protect and lead your organization through a wide variety of crisis scenarios. No prior experience in media or communications is required.

Course Goals

By the end of the class, students will be able to:

  • Apply strategies and implement procedures in advance that help protect, insulate, and mitigate damage to your organization in a crisis;
  • Create a crisis game plan for your organization;
  • Identify and deploy a variety of tactics and articulate their strategic value in a crisis; and
  • Provide leadership internally and externally during crisis scenarios.

Executive Core Qualification (ECQ) Alignment

The content of this course covers competencies addressed by the following ECQs: Leading People; Leading Change; Results Driven; Building Coalitions and Business Acumen.

Experts

Olivia Alair Dalton

Olivia Alair Dalton is Founder of Dalton Strategies and Senior Advisor to the Human Rights Campaign. An experienced leader in strategic communications and marketing, she has built an impressive track record advising top officials, national non-profits, Fortune 100 companies, and major issue campa...

Crisis Communications: Strategies for Successfully Leading Through A Crisis at McCourt School of Public Policy

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Leadership

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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