Conflict Mediation Skills Certificate

James Madison University

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James Madison University

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About the course

Leaders and managers are frequently responsible for reducing, negotiating, and resolving conflict, miscommunication, and misunderstandings among co-workers, stakeholders, customers, constituents, and others.

The JMU Professional Conflict Mediation Skills Certificate provides professionals an opportunity to learn the best practices used by mediation experts to confidently and effectively facilitate conversations that allow others to resolve conflict. Participants experience the exact training given to professional mediators, and get additional personalized leadership development provided by an expert coach and scientifically-valid self-assessment.

The dates listed reflect the in-person training days. The full certificate course includes one-on-one coaching and reflection assignments which will be completed within 30 days of the in-person training. A full course schedule will be provided to you with the orientation information.

The JMU Professional Conflict Mediation Skills Certification provides professionals an opportunity to learn the best practices used by mediation experts to confidently and effectively facilitate conversations that allow others to resolve conflict. Participants experience the exact training given to professional mediators, and receive additional personalized leadership development provided by an expert coach and thorough self-assessment tools.

This month-long certificate has three components:

Self-Assessment of Conflict Style - Take a scientifically valid and reliable self-assessment and discover how your communication tendencies may change when faced with conflict.

In-Person Mediation Skills Training - Participate in an 2.5 day interactive, applied mediation skills training that is certified by the Office of the Secretary of the Supreme Court of Virginia.

Applied Coaching & Reflection - Get one-on-one time with a mediation expert to interpret, reflect, and plan how to apply these skills to both professional and personal situations.

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Conflict Mediation Skills Certificate at James Madison University

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.