Communication for Influence and Impact

The UCD Michael Smurfit Graduate Business School

How long?

  • 3 days
  • in person

The UCD Michael Smurfit Graduate Business School


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Who should attend

  • Experienced professionals across all disciplines, in both public and privates sectors, who wish to increase their levels of influence
  • Executives and other professionals who wish to improve their communications with colleagues or other internal stakeholders, particularly in a virtual setting
  • Executives and leaders who wish to strengthen and develop relationships with customers and other external stakeholders
  • Professionals who want to increase their influence and build on existing strengths in their core functional areas

About the course

In an increasingly virtual and complex business environment, the ability to communicate effectively has never been more important. Whether it's for the purposes of internal management, seeking external collaboration or driving business goals, clear and effective communication is an essential tool for today's business leaders. Our Communication for Influence and Impact course is aimed at experienced executives who recognise the competitive advantage that effective communication can add to their core business strengths.

This course allows participants to draw on their existing strengths and personalities, challenges their existing perceptions and facilitates and encourages the development of a communication style that suits them.

Through a combination of communication theory, role-play, interactive presentations and discussion, participants will gain an enhanced understanding of the importance of communication and will acquire the skills necessary to develop an influencing style consistent with their own strengths and personality types.

Course Content

Communicating with Confidence

  • Enhancing self-awareness and building confidence
  • The role of communication in building and maintaining strong working relationships
  • The importance of powerful conversations and strong influencing skills
  • Preparing your message and approach when communicating
  • Capturing and maintaining audience attention

*Communicate with More Authority *

  • Achieving charismatic authority and an executive presence
  • Analysing audiences to develop focused and relevant messages and stories
  • Understand and apply the theory, importance and power of listening actively
  • Gain a framework that will help you develop and hone your story
  • Understand the principles underpinning persuasive communication

Leadership and the Language of Verbal & Nonverbal Communication

  • Develop your personal influence and impact on others
  • Craft a story that brings your vision to life and motivates others towards action
  • Delivery dynamics to enhance your message
  • Developing verbal and vocal skills – Language, tone, pitch, pace, volume
  • Understanding non-verbal communication

Course Benefits

  • Develop confidence and executive presence when communicating
  • Have a greater ability to build and maintain relationships with others, both internally and externally
  • Greater confidence to apply a structured approach to different communication scenarios
  • Develop your personal influence and impact on others
  • Learn techniques to improve communication effectiveness in different settings, including virtual
  • Increase your ability to engage and inspire others
  • Being creative and influential in your storytelling
  • Increased ability to listen actively and effectively
  • Understand the importance of Emotional Intelligence


Mary Groarke

Mary Groarke is a communication and leadership development expert, strategist and executive coach. She holds a Diploma in Advanced Business & Executive Coaching from UCD Smurfit Executive Development. Mary supports organisations in becoming more strategic and impactful, by giving their people...

Communication for Influence and Impact at The UCD Michael Smurfit Graduate Business School

From  EUR 2 000$2,468
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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Business Communication

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Read more about Leadership

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Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.