Communicate and be Heard
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This programme examines your communication fundamentals and explores your perceptions of your current communication mode and their validity. You will gain important insights into how others relate to you, and vice versa, and identify effective strategies for improvement. Do not expect dry theories or ‘How Tos’. This highly interactive session gets you to discover what does and does not work about your communication and allows you to measure your improvement results.
Benefits to You
Effective communication is vital to every relationship and relationships are what any organisation needs to grow. Understanding the impact of one’s communication style and raising the effectiveness of any employee, directly impacts work performance and hence the team and organisation.
The learning outcomes of this workshop will be tailored to fit the issues and perceived problem areas faced by participants.
Discover what does and does not work and how to change
Understand your impact within a team
Learn how you can develop your relationships
Learn what will make a positive difference to your communication
Gain insights and feedback from fellow participants
How this course works, what it is and is not
Your communication perceptions - What does and does not work
Why we communicate the way we do
Learning from personal experiences - Case studies
How we listen and the impact on our communication and outcomes
Your values and how they impact your every decision and action
Attitude Express – A dynamic and challenging game to get you communicating
Game results analysis and feedback from every participant
Evaluating your communication and exercises to practise new changes
Who should attend
(Level 2) Supervisors, Executives, & Emerging Managers
(Level 3) New Managers
(Level 4) Managers