SIM Professional Development

Available dates

May 12—13, 2020
2 days
SGD 866 ≈USD 636
SGD 433 per day
Oct 6—7, 2020
2 days
SGD 866 ≈USD 636
SGD 433 per day


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About the course


This programme examines your communication fundamentals and explores your perceptions of your current communication mode and their validity. You will gain important insights into how others relate to you, and vice versa, and identify effective strategies for improvement. Do not expect dry theories or ‘How Tos’. This highly interactive session gets you to discover what does and does not work about your communication and allows you to measure your improvement results.

Benefits to You

Effective communication is vital to every relationship and relationships are what any organisation needs to grow. Understanding the impact of one’s communication style and raising the effectiveness of any employee, directly impacts work performance and hence the team and organisation.

The learning outcomes of this workshop will be tailored to fit the issues and perceived problem areas faced by participants.

Discover what does and does not work and how to change

Understand your impact within a team

Learn how you can develop your relationships

Learn what will make a positive difference to your communication

Gain insights and feedback from fellow participants

Programme Outline

How this course works, what it is and is not

Your communication perceptions - What does and does not work

Why we communicate the way we do

Learning from personal experiences - Case studies

How we listen and the impact on our communication and outcomes

Your values and how they impact your every decision and action

Attitude Express – A dynamic and challenging game to get you communicating

Game results analysis and feedback from every participant

Evaluating your communication and exercises to practise new changes

Who should attend

(Level 2) Supervisors, Executives, & Emerging Managers

(Level 3) New Managers

(Level 4) Managers

Trust the experts

Lance Beste

Lance Beste is Managing Director of his own consultancy, the communication catalysts who specialise in addressing communication related issues in the workplace. He spent 20 years in the computer industry across three continents working with diverse cultures including having overall responsibility...


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