Certificate in Coaching and Mentoring (ilm Level 5)

Bristol Business School

What are the topics?

Bristol Business School


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Who should attend

This programme is aimed at anyone who undertakes coaching and/or mentoring in their workplace or who wishes to develop coaching and or mentoring within their organisation.

The Level 5 qualification is ideal for managers with significant responsibility for coaching and mentoring as part of their day-to-day role working with employees and colleagues. It is also designed to develop learners planning to move into a development role or start a career as a freelance coach or mentor offering coaching and mentoring to people within work settings. This is aimed at those who are offering or wish to offer coaching/mentoring at an operational level within organisations or as an external coach or mentor. You will need to have access to complete at least 12 hours of coaching and mentoring in the workplace

For those who are senior managers or HR/OD professionals and who want to develop their expertise and credibility in the fields of coaching and mentoring, or to establish coaching on an organisational level we also offer a Certificate in Executive Coaching and Mentoring (ILM Level 7).

If you are uncertain about the choice of level we are happy to discuss your personal situation in regards to which level qualification would be most appropriate for you.

About the course

At Bristol Business School, our portfolio of open programmes offers you and your business a flexible learning solution. We have a range of programmes covering a wide range of topics, including Finance, Strategy, Marketing, Leadership, Coaching and Mentoring, Innovation, and Design Thinking, among many others. Our programmes are delivered by experienced practitioners and academics, who combine cutting-edge thinking with a practical, real-world focus, ensuring our programmes meet professional and industry needs.

The Faculty of Business and Law, UWE Bristol, is a registered training provider with the Institute of Leadership and Management. As part of our Executive Education portfolio we proudly offer an extended open programme in Coaching and Mentoring to allow you to achieve an ILM Level 5 Certificate in Coaching and Mentoring qualification.

The ILM qualification aims to give you the skills and experience to develop your coaching/mentoring skills by practically completing coaching/mentoring sessions and critically reviewing these. Alongside this, you will also be encouraged to analyse your organisational environment, including its culture, structure and power and critically reflect on this in order to increase the effectiveness of your organisation.

Careers / Further study

On successful completion of the programme, individuals can progress to our Certificate in Executive Coaching and Mentoring (ILM Level 7)

As a Higher Education Institution, we are also able to map your ILM qualification into one of our Professional Development Awards or other possible undergraduate and postgraduate awards for those wishing to develop their academic study further.


What does it cover?

The overall objective of the programme is to develop an understanding of the complex nature of coaching and mentoring and their benefits to organisations. The core programme includes:

An online induction followed by:

A three day core module covering:

  • What are coaching and mentoring? How are they perceived in organisations? How do values and beliefs impact on coaching and mentoring? How can these activities be successfully structured? What is involved in contracting with individuals and organisations? How do we develop coaching and mentoring cultures? What can we gain by using models?
  • What is mentoring? What is its purpose? How does it differ across cultures? What skills and knowledge are required for effective mentoring? What are the benefits and costs of mentoring? What environmental conditions are required for effective mentoring? What is the impact of using models and techniques?
  • What is coaching? What are the range of coaching approaches available? How can I work authentically with my values, beliefs and expertise? How can I work ethically? What are my skills, knowledge and attitudes and how do these compare to professional standards? How do I need to develop as a professional?

Followed by:

Three whole day peer learning sessions which will include group supervision, tutorial support and work with peers on the ILM assignments.

What do I get out of it?

Benefits to you:

  • Be able to review approaches to coaching and mentoring and leadership in complex working environments
  • Debate strategies for personal learning and development of leadership in organisations
  • Show deep insight into coaching and mentoring behaviours and demonstrate understanding of how they influence individuals and organisations
  • Develop both your knowledge and skills in coaching and mentoring and raise your awareness of the organisational requirements for effective practice
  • Make you aware of how coaching and mentoring needs to be introduced and delivered to deliver benefits to both individuals and organisations
  • Understand how adopting a coaching style as a manager or creating coaching /mentoring cultures can affect the behaviour and output of employees
  • Critically review your own capabilities as a coach/mentor and plan your own professional development

Benefits for the organisation

  • Ensure the managers you develop as coaches or mentors are properly equipped with the skills, knowledge and ethical understanding they need
  • Develop a coaching and mentoring culture in your organisation, so that managers are able to provide effective support for the development of others and improve their performance
  • Increase the skill and capability level of your managers in interpersonal relationships

Learning and Teaching

How will I learn?

The course is delivered though face-to-face group sessions and self study. As part of your study you will work closely with group members to engage and reflect on your learning to draw into your assessment. Class sessions are interactive allowing for the exchange of the wide variety of experiences people bring, coaching and mentoring exercises and discussions. Based on the ILM framework of Knowing-Doing-Being* we will encourage you to gather and evaluate knowledge, apply ideas, practice models and through reflection integrate your learning into your practice.

*For more information see the ILM's Knowing-Doing-Being framework

Study time

What commitment do I have to make?

  • Attending the delivery workshops, at UWE, Frenchay Campus, Bristol.
  • Time commitment - as a guide, is 200 hours. This includes class time, self study and assignment writing. Thie is only a guideline, and will depend highly on your own personal learning ability.
  • To complete 12 hours of coaching/mentoring for the ILM assessment. This does not include preperation or reflection time for your sessions.
  • Completing your ILM assessment to strict deadline.
  • You will be required to use our electronic BlackBoard system to access course materials and information. Training will be given on the system on day one of this course.
  • We encourage participants to manage their own reading and are happy to supply a list of recommended texts on request.

On successful completion of your qualification you will be invited to join us at our ILM presentation ceremony to collect your ILM certificate and celebrate your achievement.


ILM assessment

To achieve your ILM qualification, you will be required to complete 3 assignments:

  • Assignment 1 focuses on your understanding of coaching and mentoring theory but linked to your own enviroment and practice.
  • Assignment 2 requires you to evidence you have undertaken 12 hours of coaching and mentoring, including specific elements of coaching and mentoring like goal setting. You need to keep diaries, notes and logs of your practice to evidence your work.
  • Assignment 3 is a reflective review on your coaching and mentoring including the impact of your own and your clients characteristics.

You will be given a set hand-in date to submit your ILM assignment.


Arthur Turner

Dr. Arthur F. Turner. Visiting Fellow of the Univeristy of South Wales/Senior Lecturer at the University of the West of England/Executive Board Member of the International Foundation for Action Research. In 2013 I completed my Doctorate in Business Administration with the University of Glamorgan...

Certificate in Coaching and Mentoring (ilm Level 5) at Bristol Business School

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Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

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