Business Process Management Online: Discovery, Visualization, and Improvement

Terry College of Business

How long?

  • 9 weeks
  • online

What are the topics?

Terry College of Business

Disclaimer

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Full disclaimer.

Read more about Information Technology

Information technology is at the heart of any process connected to utilizing computers and communication systems. It is a quite broad term that is use...

Who should attend

  • IT and non-IT business professionals working to improve business processes, planning, and leading the implementation or upgrade of major ERP/IT systems or migrating these systems to the cloud
  • Leaders with budget responsibility for groups that implement ERP/IT systems
  • Leaders and individual contributors in organizations focused on improving processes

About the course

Business process management is a vital prerequisite for major information technology initiatives such as implementing or upgrading ERP/IT systems (SAP, PeopleSoft, Workday, and Oracle Cloud) or moving systems to the cloud. This program introduces you to methods to discover, document, visualize, and improve processes to reduce cost and boost efficiency.

The program helps you develop a high level of proficiency in process modeling and redesign. Learn Business Process Modeling Notation (BPMN), Lean Six Sigma, and other improvement approaches based on Little’s law and the theory of constraints.

This online, self-paced program can be completed in 8 weeks or less. Weekly assignments are submitted to the University of Georgia e-Learning Commons (eLC) platform; instructor support is available. The use of a desktop computer and web browser are the only required technical skill sets. No detailed information technology or software use is required; nor is a degree in business or management information systems.

Our faculty can modify this program for companies and their teams, particularly those engaged in ERP/IT system implementations, upgrades, or migrations to the cloud, whether these initiatives are in the planning or implementation stages.

Takeaways

  • View work in a business with the “process mindset”
  • Visualize and model the business process with the Business Process Modeling Notation (BPMN) language
  • Use the automated computer system and workflow logs to “process mine” and discover the real ways in which a process executes in an organization
  • Leverage such qualitative tools as Pareto charts, Fishbone Diagrams, and root cause analysis to analyze free form feedback regarding process deficiencies
  • Determine the true cost of a process (and alternative improved models) using business process simulations
  • Perform an analysis to improve a business process, from a prior “as is” state to an improved “to be” state, based on the principles of Lean Six Sigma, Little’s law, and the theory of constraints

Program Structure

Eight weeks of online, self-paced assignments due weekly; student effort is estimated at 4–5 hours per week. Instructor support is available. Software, tools, and textbook are included in program fee.

Experts

Timothy Chester

Dr. Timothy M. Chester is Vice President for Information Technology at the University of Georgia. In this capacity, he is responsible for the strategic direction and management of the University's information technology resources and services, including the Office of Institutional Research. Dr. C...

Business Process Management Online: Discovery, Visualization, and Improvement at Terry College of Business

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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

Read more about Information Technology

A large part of the courses provides basic information so the students are not required to have any IT qualifications before enrolling. Most of the IT learning programs are also broken down into specific areas of interest, such as systems analysis, a...

Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.

We are happy to help you find a suitable online alternative.