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About the course
Management By Process
The Association of Business Process Management Professionals International (ABPMP) considers Business Process Management (BPM®) to be both a management discipline and a set of technologies that support managing by process.
BPM is a disciplined approach to identify, design, execute, document, measure, monitor, and control both automated and non-automated business processes to achieve consistent, targeted results aligned with an organization’s strategic goals. BPM involves the deliberate, collaborative, and increasingly technology-aided definition, improvement, innovation, and management of end-to-end business processes that drive business results, create value, and enable an organization to meet its business objectives with more agility. This course aligns with the ABPMP Common Body of Knowledge (BPM CBOK®) and is designed for individuals with a broad range of experience and expectations related to the subject of process-centric methods and approaches. It is an excellent foundation course for individuals new to process management and who need to gain practical insight regarding the alignment of business processes with enterprise strategic planning and goal setting.
- Management discipline for continuous process improvement
- Structure and organization of process management within the enterprise
- Definitions of BPM concepts and terminologies
- Technologies used in process management
- BPM Lifecycle
- Critical success factors
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