Who should attend
Any entry level to senior manager or director would find the workshop applicable. The course presents material in a universal method making it impactful to managers from finance, human resources, information technology, supply/chain operations, and sales/marketing from any industry, in any size of company, located anywhere in the world.
About the course
Business process improvement is the key skillset needed to reduce costs, shorten service/cycle time, enhance customer value, and maintain high quality. Through multiple exercises and real world case studies, this workshop will cover the details on how to deploy the business process improvement methodology in practical terms including the use of qualitative and quantitative tools, risk management, project management, change management, performance measurement, process mapping, action plans and calculating the ROI on improvements.
- Grasp a practical yet scalable process improvement model
- Understand critical concepts to review and improve business functions
- Review real examples to understand application and success
- Program Topics
- Process Improvement Methodology
- Improvement Movements
- Performance Measurement
- Process Mapping
- Project Management
- Change Management
- Action Plans
- ROI on Process Improvement
Jeffrey Berk is the co-founder and COO of a technology company and was formerly the COO of two other companies. In his roles he has successfully operationalized businesses and helped in their successful growth and ultimate sale to larger organizations. In his current and prior roles Jeffrey pract...
Because of COVID-19, many providers are cancelling or postponing in-person programs or providing online participation options.
We are happy to help you find a suitable online alternative.