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University of Salford, Manchester

Business in Health

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The NHS continues to face significant service and financial challenges. There is a real need for leaders in health and social care to

  • Become more commercially aware in their approach to these challenges
  • Support wellbeing and disease prevention - rather than simply treating disease
  • Encourage more care where people live – when they do not require treatment in a hospital setting
  • Transform the whole system of care – not just individual organisations

This requires more joined up care and a fresh and innovative approach to tackle some of the complex challenges we face in improving quality whilst dealing with on- going financial pressures. Many models of care have been developed, some successful and some not so much. Patients still have to deal with gaps and overlaps in care provision. Working together, we can do better.

A core requirement for the future will be the ability to work across organisations, tackling professional and organisational barriers so that care can be better coordinated and more effectively delivered. This requires leaders at all levels to work together to add value and make an impact on the population they serve.


This highly interactive two-day introductory programme will help you understand some of the issues behind system leadership. It will give you an opportunity to discuss the obstacles to collaboration across organisations and to learn how successful systems have integrated and transformed services.


Topics covered include:

  • Systems Leadership Leadership which is i) collaborative and ii) crosses boundaries
  • Service Redesign How to improve outcomes and efficiency in health by developing whole patient pathways. Learn about the tools for service redesign
  • Change Management How to manage change effectively within your organisation
  • Integrated care systems Strategies for working together to meet the needs of the local population

Learning Outcomes

  • Understand the business case for strategic decisions.
  • Understand the strategic direction of your department or organisation.
  • Be able to describe what system leadership is.
  • Be clear about the challenges that leaders and systems face.
  • Clarify your vision of a successful health and social care system.
  • Learn some practical strategies to build trust amongst partners.
  • Undertake a self-assessment to identify the skills and qualities you already have and those you need to develop.


Zac has over thirty three years experience in the NHS both as a clinician and manager. He has held a variety of posts within the NHS including Chief Executive of two NHS Trust’s in London. He was also the policy lead for primary care and older peoples’ services in South East Region helping to est...
Following a career as a hospital consultant Liz entered the senior management of the NHS, as the Dean Director of the London Deanery. She has direct experience of career change, balancing family with work, senior management, the leadership of change and the nurturing and development of talent at ...
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