Business Continuity Planning & Building Resilience

Euromoney Learning Solutions

How long?

  • 5 days
  • online

What are the topics?

Euromoney Learning Solutions


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Who should attend

Intended audience:

  • Senior executives
  • Senior managers
  • Risk function personnel

About the course

Learn how to maximise the financial benefits from best practice business continuity planning & building resilience

The purpose of this virtual course is to assist participants in understanding the substance and role of Business Continuity Planning and Crisis Management while building resilience (or the ability to ‘bounce back’ from adversity) within an organization. Business Continuity is a professional discipline that involves ensuring continuous business operation and survival in the face of disruption. In this course, we follow global, best-practice BCCI guidelines in developing each of the key components in creating an effective business continuity plan. However, in light of COVID-19 and the potential for similar disasters going forward, we also focus on crisis management, using best principles from practices around the globe. Last, rather than develop merely a “reactive” capacity, the resilience portion of the course develops methods for preparing an organization’s leadership and board can prepare the business, in advance, to identify the warning signs and adequately ‘pivot’ the organization’s strategic direction and business model, in light of impending threats.


This course is specifically designed for virtual delivery with materials and sessions tested for applicability in a virtual environment. Participants will be guided through each phase and module. with numerous breaks and participation exercises (and assessments) aimed virtual knowledge transfer.

Course Objectives:

  • Understand terminology and concepts surrounding business continuity planning (BCP) according to global best-practice
  • Development of an executive-level, “continuity mindset” in incorporating BCP into strategy
  • Develop understanding of how to identify critical functions
  • Establish business action plan
  • Recovery and development of recovery plans
  • Detailed steps in creating business continuity maps and plans
  • BCP reporting
  • Creating a resilience plan and strategy based upon BCP


Day One

NOTE: All examples and sessions involve spreadsheet examples that will be provided to participants. Moreover, timings are approximate and will vary with the number of participants, connections, etc.


  • Getting into Zoom/Webex
  • Getting to know each other and personal objectives

Overview of course aims

  • Business Continuity Management (BCM) defined and components reviewed
  • BCM and Risk Management
  • Global attempts at standards and scope
  • Basel II approaches
  • Applicability of global standards

In-depth Discussion of BCM components:

Analysis and management of potential risks

  • Impact analysis
    • Timeframe for recovery
    • Business requirements
    • Technical requirements
  • Threat Analysis (30 minutes)
    • Potential threats examined
    • Threats that can be alleviated with technical and business solutions
  • Definition of Impact Scenarios (30 minutes)
    • Documentation of scenarios to form basis of business continuity plan (BCP)
  • Recovery requirement documentation
    • Development of in case of emergency (ICE) data

Solution design

  • Disaster recovery solution identification
    • IT-applications domain
    • Non-IT-applications domain
  • Scenario Analysis

BCP In-class exercise

Day Two

BCP In-class exercise continued


  • Execution of the solution

Organizational Testing

  • Organization testing and acceptance
  • Crisis call-out testing
  • Swing tests from primary to secondary work functions; secondary to primary work functions
  • Application tests
  • Business process test


  • Confirmation of manual information
  • Testing and verification of technical solutions for recovery
  • Testing and verification of documented organizational recovery procedures

Recovery Planning

A Business resumption plan

First segment

  • Team responsibilities
  • Critical functions
  • Normal business hours response
  • Notification
  • Team alert description
  • Employee call list description

Second segment

  • Vendor and customer notification
  • Team meeting place
  • Business recovery work area checklist
  • Resources required over time
  • Business recovery site information
  • Critical vendors and key customers
  • Meeting place description

Day Three

Third segment

  • Offsite stored materials
  • Critical resources to be retrieved
  • Critical function recovery tasks

Exercise in recovery planning

Mid-Afternoon break

Evacuation planning

Conditions of necessity

  • Emergency types
  • Building types


  • Conditions
  • Preparing to stay or go

Designating a clear chain of command

  • Authority levels
  • Contact levels

Route mapping and exits

  • Regular employees; visitors assistance
  • Employees that remain
  • Accounting for employees after evacuation

Special equipment for employees

Day Four

Exercise in developing an evacuation plan

Mid-Afternoon Break

Resilience, Scenario and Stress testing

  • Assessing the criticality of business functions
  • The organization’s role in broader market operations
  • Material changes in the business or operating environment
  • Determining the need to modify the business continuity plan or business continuity management
  • Assessment by external parties and auditors

In-class exercise (beginning)

Day Five

In-class exercise (completion)

  • Alternate site testing
  • Payment and settlement system operators
  • Key financial industry participants
  • Deciding on a market or industry-wide test
  • Promoting awareness, familiarity and understanding among key personnel with respect to major operational disruption

Discussion and concluding remarks


Maurice Ewing

Maurice is a global management consultant, former banking executive and experienced, public company board member that has worked in over 60 countries. He has been an advisor and consultant to boards and executive teams with numerous, major banks, investment banks, central banks and investment fun...

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Business Continuity Planning & Building Resilience at Euromoney Learning Solutions

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