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Schulich Executive Learning Centre

Available dates

Mar 9—11, 2020
3 days
Toronto, Ontario, Canada
CAD 3250 ≈USD 2483
CAD 1083 per day
Oct 19—21, 2020
3 days
Toronto, Ontario, Canada
CAD 3250 ≈USD 2483
CAD 1083 per day


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About the course

This program teaches you the essentials of business analysis, including key roles and responsibilities as well as understanding all of the steps in the business requirements process – from stakeholder identification to customer satisfaction.

What You Will Learn

  • Learn the key roles and project reporting responsibilities of high-performing BAs
  • How to gather and document user, functional, and non-functional requirements
  • Apply key process management and project management techniques for business analysts
  • Introduce communication strategies to ensure constant stakeholder contact and project feedback
  • Use critical thinking to ensure all issues and problems are effectively managed
  • Apply the business requirements process to ensure clarity in understanding and translating stakeholder requirements
  • Analyze key business processes to ensure that stakeholder concerns are met through continuous process improvements
  • The key role of a business analyst on a project team
  • How to elicit requirements and translate them to specifications
  • The key components of a Business Analysis plan which ensure that stakeholders are involved throughout the project

Course content details

Business Analysis and The Business Analyst Role Understanding the breadth and depth of business analysis

  • Understanding the components of PMI®’s New Guide to the Project Management Body of Knowledge (PMBOK®), the PMI-PBA Practice Guide, the PMI Requirements Management Practice Guide, as well as the IIBA®’s NEW Guide to the Business Analysis Body of Knowledge (BABOK®) and the Agile Supplements
  • The key roles and responsibilities of a business analyst
  • Interfacing with Key Stakeholders, the Project Manager and Project Team members
  • Competencies required of a Professional Business Analyst

Critical and Creative Thinking Skills

  • Strategic/company Business Model Generation®
  • The Requirements Process Roadmap®
  • Determining root causes of the problems or opportunities
  • Identifying approaches for possible solutions or options
  • Determining the best solution or option

The Business Requirements Process

  • Understanding and discovering stakeholder requirements
  • Analyzing stakeholder requirements
  • Documenting stakeholder requirements
  • Developing the business requirements document

Business Analysis Planning, Monitoring and Project Management

  • Strengths and weaknesses of the four major development methodologies
  • Determining where and when a Business Analyst is engaged in planning
  • Understanding the role of the Project Manager and the BA’s integration and communication responsibilities throughout the project life cycle
  • Determining product scope and requirements risk
  • How project managers plan and communicate to key stakeholders

Business Process and Data Modeling

  • The principles, processes and methodology of business process and data modeling
  • How to identify and maintain requirements through process and data modeling
  • How to define requirements through building data models
  • How to cross-reference Use Case, Process and Data Models to ensure the completeness of the analysis process
  • Decomposing different process models

Quality, Verification and Validation

  • Understanding the Business Analyst's role in ensuring a quality product
  • Understanding the primary difference between verification and validation
  • Understanding the definitions of quality
  • Determining the Business Analyst's role in testing
  • The structure of a test plan

Requirements and Change Management

  • The process of managing requirements and the changes to requirements
  • Ensuring the use of an appropriate change management process
  • Developing and implementing an appropriate requirements tracing capability
  • Understanding the methods and tools available for requirements tracing

Who should attend

This course is recommended to Business Analysts, Project and Systems Professionals, and anyone who interfaces with the business analyst function and requires better understanding of a professional business analyst's duties.

This practical course will benefit:

  • Business Analysts and System Analysts
  • Project managers and team members
  • Requirements managers
  • Business team leaders
  • Policy or functional analysts
  • IT and data management specialists
  • Customers, users and clients working with analysts

Trust the experts

W.G.M. (Bud) Lush

Biography Bud Lush has been a Schulich Executive Education Centre faculty member since it’s inception. He is also the Chair and Chief Technical Officer with Atocrates Project Sciences. He is a multiple award winning international consultant/instructor with over 35 years direct working and teachi...


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