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Center for Technology and Management Education

Business Analysis Certificate Program

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A business analyst is an agent of change. They perform a key role in gathering and documenting business, organizational and operational requirements from customers and other stakeholders, and using them to guide product and service design. Business analysts must interact with various groups, at multiple levels, in order to ensure that key stakeholder remain engaged throughout the process.


Participants will learn to:

  • Understand and document enterprise problems and goals
  • Analyze needs and possible solutions
  • Devise appropriate solution strategies
  • Facilitate stakeholder collaboration
  • Lead change initiatives within their organization

This certificate programs addresses the full range of analytical thinking, problem solving, and communications skills required to perform effective business analysis in today's fast-faced environment. This comprehensive review is suitable for those new to the field of business analysis those seeking their professional certification.


  • Business Analysis Planning and Monitoring
  • Elicitation and Collaboration
  • Requirements Life Cycle Management
  • Strategy Analysis
  • Requirements Analysis and Design Definitio
  • Solution Evaluation
Western Ontario University

Business Analysis: Planning and Communication

Next dates

Sep 23—24, 2019
2 days
London, Ontario, Canada
CAD 1595 ≈USD 1204
CAD 797 per day


Gain foundational knowledge and practical tools and techniques used by business analysts to identify, analyze and design business analysis processes.

Learn to develop thorough requirements elicitation and management processes and practice effective communication, documentation and facilitation skills.

This course is offered in collaboration with Procept Associates Ltd. and is aligned with the Business Analysis Body of Knowledge® (BABOK®)


Underlying competencies and how business analysts add value

Business analysis planning and monitoring

Requirement types and requirement management planning

Completing a stakeholder analysis

Preparing a functional decomposition diagram, risk analysis plan and communication plan

Integrating effective writing practices into business analysis and communication documentation

Interpreting how business analysis activities contribute to solutions