The University of Auckland Business School

Building a Great Team Culture – A Leader's Toolkit

Available dates

Apr 1—15, 2020
2 days
Auckland, New Zealand
NZD 1195 ≈USD 814
NZD 597 per day
Oct 1—28, 2020
2 days
Auckland, New Zealand
NZD 1195 ≈USD 814
NZD 597 per day


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About the course

Gain practical leadership skills to increase team engagement and create a high performance culture.

The research is unequivocal – organisations with highly engaged employees, a strong culture and effective leaders out perform their competitors on a sustained basis. High levels of engagement are strongly correlated with high productivity, great customer service, and improved safety and security metrics among others. Some even believe that strategy cannot succeed without engagement.

Enlightened organisations know that engagement is a tangible and vital driver of organisational performance. They recognise that culture can be created through effective leadership. And that an engaging culture translates into a great place to work, which attracts and retains engaged employees, who willingly use discretionary effort and go the extra mile.

Topics covered

This is a highly interactive one day workshop providing useful knowledge and tools which leaders can use to impact their own work environment. Participants will explore the following key questions:

  • What is engagement – just jargon or something real?
  • What do good and poor engagement look like?
  • Why it’s important – the links to high performance
  • What people want from their leaders
  • The role of leaders in engagement and what great leaders do

This is followed by exploring and gaining tools and techniques to leverage the Top Ten Levers of Engagement.


You will :

  • Understand the relationship between employee engagement and high performance
  • Understand the role leaders play in creating culture
  • Understand that being in a leadership role is not the same as leading and creating impact on others
  • Have a toolkit of practical techniques and ideas, and a personal Action Plan to apply back at work to increase employee engagement

Your organisation will beneift through:

  • Having a greater understanding of the links between employee engagement and high performance
  • Understanding the drivers of engagement
  • Having a leader who is committed to making a difference to their organisational culture and employee engagment, to impact on performance
  • Having a confident and capable leader who is an inspiring role model for others in the organisation

Who should attend

  • Leaders - CEO’s and Senior Executives
  • Mid-level to Senior Managers leading teams
  • HR professionals

Trust the experts

Muriel Roake

Muriel is an experienced professional who has held senior HR, Capability and Organisational Development roles in both corporates, including Air New Zealand and KiwiRail, and in consulting roles for Deloitte and others. At Air New Zealand, as Head of Organisational Development, Muriel played a pi...


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