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Haslam College of Business

Black Belt Certification Program

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About the course

The primary objective of this two-week course is to equip individuals with the skills to improve organizational performance by effectively acquiring and interpreting data and generating management action based on the insights gained. Additional topics, such as leadership skills, mentoring others, and conducting successful meetings will be covered in pursuit of a holistic Black Belt educational experience. In addition to the classroom learning, the Black Belt candidate will work a rigorous project determined to provide significant ROI to the organization with faculty mentoring throughout the project.

Key Benefits

  • The primary objective of this two-week course is to equip you with the analytical skills needed to improve your organization’s performance. You will learn to manage effectively by acquiring and interpreting data, whether it is obtained from a process, product or organization.
  • In addition, you will learn and practice ‘soft skills’, such as leadership, mentoring, effective communication, etc. that are essential to successful implementation of process improvement.

Trust the experts

Charles Cwiek

Charles M. Cwiek, a Distinguished Lecturer in the Department of Statistics, Operations and Management Science at The University of Tennessee, specializes in the areas of industrial statistics, quality control methods, and process management. Charles teaches Introductory Statistics and Statistical...


Allen Pannell

Allen Pannell is a faculty member with the Graduate & Executive Education specializing in process innovation and re-design, leadership, six sigma, strategic planning, and process management. Since 1982, Pannell has led numerous companies through their most difficult challenges. Through his e...


Ed Miles

Ed Miles is president of Miles & Associates, a management consulting firm focused on improving business performance. Ed has worked extensively with senior executives in manufacturing and service organizations to improve organizational effectiveness. He holds a BS in statistics and is a gradua...


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