Best Practices Forprotocol Officers (dubai, Online)

Oxford Management Centre

How long?

  • 3 days
  • online

What are the topics?

Oxford Management Centre

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Who should attend

  • Protocol officers, PR officers and event organisers in the oil & gas industry, telecommunications, finance and healthcare
  • Protocol officers, PR officers and communication officers in government departments, government agencies and major public bodies
  • Personal assistants and executive assistants in the oil & gas industry, telecommunications, finance and healthcare
  • Protocol officers, PR officers and event organisers in embassies, consulates and high commissions

About the course

A high-performing protocol officer must be a good facilitator, negotiator, researcher, conversationalist, networker, and event organiser. They can communicate clearly, analyse and report on situations, remain calm under pressure, treat people with respect and dignity and multi-task, when representing their organisation in cross cultural settings.

This Oxford Management Centre’s Best Practices for Protocol Officers online training course is designed to enable you to boost your personal and interpersonal skills when you represent your organisation nationally and internationally.

This online training course on Best Practices for Protocol Officers highlights:

  • The five key roles of protocol officers and the capabilities needed in each role
  • Verbal and non-verbal communication skills for effective diplomacy
  • Step-by-step approach for planning, delivering, and evaluating both formal and social diplomatic events

Seminar Objectives

By the end of this Best Practices for Protocol Officers course participants will be able to demonstrate the following skills, knowledge, and behaviours:

  • Researching issues and emerging trends and advising leaders
  • Building relationships with and between others based on trust and respect
  • Verbal and non-verbal communications
  • Creating and delivering events that support a positive reputation for their organisation

Seminar Methodology

This online training course will utilize a variety of proven online learning techniques to ensure maximum understanding, comprehension, retention of the information presented. The training course is conducted Online via an Advanced Virtual Learning Platform in the comfort of any location of your choice.

Organisational Gains

Participants will return to their organisations able to fulfil the responsibilities of a protocol office including:

  • Research to detect potential issues and conflicts, plus advice on how to respond
  • Building strong relationships with external stakeholders, both individuals and organisations
  • Delivering formal and informal events for diplomats and country leaders that strengthen relationships with other countries and organisations
  • Administering protocol processes and procedures so these are efficient and effective

Personal Gains

Participants will hear and discuss latest protocol and diplomacy strategies and hone their skills in:

  • Conducting research, analysing data, drawing conclusions, making recommendations, and presenting to their executives and leaders
  • Event management including planning, implementation, and post-event evaluation
  • Verbal and non-verbal communication via face2face, phone, email, and social media
  • Administrative functions including arranging travel, visas, and accommodation

Seminar Outline

DAY 1 The Role of a Protocol Officer

  • Understanding the purpose of protocol and diplomacy
  • Conducting research and advising executives and leaders
  • Facilitating relationships between organisations and governments
  • Managing events and issues
  • Public relations and reputation management
  • Administering travel, visas, and accommodation

DAY 2 Essential Communication Skills

  • Active listening – accurate note taking and minutes, questioning skills and feedback
  • Reading – understanding and analysing complex or technical literature
  • Writing – letters of introduction, briefings, invitations, responding to letters and emails
  • Speaking – conversations and presentations
  • Facilitation – problem solving, creating collaboration and consensus
  • Social media – posting, commenting, and sharing information online

DAY 3 Planning & Managing Events

  • Planning and managing a visit, conference, or social event
  • Liaising with the other side to agree itineraries, agendas, and travel arrangements
  • Greeting guests and receiving lines, titles, and terms of address
  • Order of precedence, flags, anthems, etc
  • Dining and seating
  • Giving and receiving gifts
  • Action planning

Best Practices Forprotocol Officers (dubai, Online) at Oxford Management Centre

From  $1,750
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Disclaimer

Coursalytics is an independent platform to find, compare, and book executive courses. Coursalytics is not endorsed by, sponsored by, or otherwise affiliated with any business school or university.

Full disclaimer.

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