Applying Emotional Intelligence
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Game changing for business, life changing for people Emotional intelligence is widely recognised as an underlying attribute of effective leaders.
Today’s workplaces require high levels of collaboration, and interactions involving trust, respect, constructive conflict, perspective, empathy, influence and resilience.
Using the latest methods in social neuroscience, you will build your leadership and management skills, identifying ways of enhancing your own performance and that of others.
Learn from experts with extensive industry experience
Understand your EQ using the internationally recognised Genos Model
Drive performance by facilitating positive, productive emotions in others
This program will empower you to better understand your emotions and those of others, managing them and facilitating productive dialogues to drive performance within your organisation.
What you'll learn
Pre-course: Test your emotional intelligence
- Undertake the Genos Emotional Intelligence assessment as pre-work. During the program you will receive your results and assistance in responding to them.
Day 1: Understanding emotional intelligence
- The science of emotions and emotional intelligence
- The relationship between emotions, decision, behaviour and organisational performance
- Assessment results and personal action planning
- Developing emotional self-other awareness
Day 2: Working with emotions
- Facilitating authentic dialogue and effectively expressing feelings
- Enhancing emotional reasoning and decision-making
- Effectively influencing the way others feel and generating high performance on that basis
Who should attend
- Leaders of people or people managers
- Professionals working in roles where high levels of influence and interpersonal effectiveness are required (e.g. Human Resource Professionals)
- Professionals working in sales, customer service or teams